Office Experience & Events Manager

Boston Consulting Group•Houston, TX

4d•$88,000 - $104,000•Onsite

About The Position

As the Office Experience & Events Manager at BCG’s Houston office, you'll thoughtfully lead office operations and internal events, bringing warmth, care, and strategic vision to create exceptional workplace experiences. You'll oversee comprehensive facility initiatives, manage strategic events, cultivate vendor relationships, and provide insightful guidance to senior leadership. By mentoring and developing your team, you'll proactively recommend and implement innovative solutions that foster employee engagement, satisfaction, and a welcoming, supportive office environment.

Requirements

Bachelor’s degree required.
6–8 years of experience in office management, facilities operations, event management, administrative leadership, or hospitality within professional services or corporate environments.
Proven ability to independently manage complex office operations, strategic facility projects, internal events, vendor relationships, budgets, and logistics at a managerial level.
Demonstrated experience in strategic planning, vendor negotiations, budget forecasting, financial management, and expense reconciliation.
Strong leadership and mentoring skills, with experience developing direct reports, clearly delegating tasks, providing structured feedback, and supporting professional growth.
Exceptional interpersonal, communication, organizational, and negotiation skills, effectively engaging senior leadership, stakeholders, and external partners.
Advanced proficiency in Microsoft Office Suite, facility management systems, budgeting and event software, CRM tools, and digital collaboration platforms.
Physical ability to safely lift and move office/event supplies weighing up to 35 pounds as required.
Flexibility to occasionally work overtime, especially around events or key operational periods, with required in-office presence five days per week.

Responsibilities

Leading daily front- and back-end office operations, ensuring high standards of cleanliness, appearance, functionality, safety, and efficiency across shared spaces, kitchens, meeting rooms, and common areas.
Managing facility projects such as renovations, space optimization, lease negotiations, vendor selection, and workplace improvements aligned with business and regional priorities.
Overseeing vendor relationships and building management, negotiating contracts, promptly resolving operational issues, and ensuring consistent, high-quality services.
Managing budgets and resources dedicated to office operations and events, including procurement, inventory management, forecasting, detailed expense tracking, and identifying opportunities for cost efficiency.
Planning and executing internal events such as senior leadership meetings, office-wide retreats, marquee celebrations, offsites, community initiatives, and employee engagement activities, ensuring smooth logistics and excellent experiences.
Developing workplace communications and event marketing materials, managing invitations, RSVPs, internal outreach, and using attendee feedback to enhance future events.
Acting as the primary liaison across internal teams (Facilities, IT, Concierge, Admin Services, Events), ensuring seamless coordination, clear communication, consistent office standards, and successful event execution.
Providing guidance on workplace technology, systems, and support services, proactively seeking and implementing solutions to enhance staff and guest experiences.
Leading and mentoring Office Experience & Events Specialists and Assistants, clearly delegating responsibilities, providing developmental guidance, regular feedback, and supporting their professional growth.
Supporting regional and global office experience priorities, aligning with broader organizational standards, consistently communicating, and leveraging best practices.
Independently addressing sensitive operational and workplace issues, recommending strategic solutions, ensuring timely resolution, and maintaining confidentiality.
Ensuring compliance with internal policies, legal guidelines, health and safety standards, security protocols, and actively promoting sustainability, diversity, equity, and inclusion within office operations and events.

Benefits

Base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package.
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested retirement contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis