Office & Customer Experience Manager - Lawn and Pest Control Industry

Nutri-Green Lawn Care•Kiefer, OK

3d•Onsite

About The Position

Nutri-Green is seeking an organized and motivated Office Operations Manager to lead their office team, enhance operational systems, and ensure exceptional customer service. This is a crucial leadership position focused on managing office staff, refining processes, and contributing to the company's ongoing expansion. The role offers potential for growth into senior leadership as the company develops. Nutri-Green is an established, financially stable company with over two decades of service in the Tulsa area, recognized for its integrity, results, and strong customer relationships, boasting a 4.9-star Google rating. They operate within the stable and growing green industry, providing services to create healthier lawns and pest-free homes.

Requirements

2+ years of office management or leadership experience preferred
Strong leadership and communication skills
Highly organized with strong attention to detail
Ability to manage multiple priorities in a fast-paced environment
Proficient with Microsoft Office and office software

Nice To Haves

QuickBooks experience is a plus

Responsibilities

Lead and develop the office team
Oversee daily office operations and ensure tasks are completed accurately and on time
Manage staff performance, accountability, and productivity
Assist with hiring, training, and onboarding new team members
Maintain and improve office procedures and systems
Coordinate communication between office staff and field teams
Support leadership with reporting and operational improvements