Freedom Homes Office Coordinator - Tyler, TX

Clayton • Tyler, TX

1d • Onsite

About The Position

The Office Coordinator is responsible for providing administrative support, acting as a communication liaison, and managing office organization. This role involves assembling and maintaining customer files, assisting with sales and marketing processes, preparing correspondence, and interacting with clients and employees. The position also requires managing office compliance, assisting with financial tasks like invoice collection and bank deposits, and operating specific company software such as Vantage, SES Pro, and My Home Service.

Requirements

• Proficient in Microsoft Word, Excel, and Outlook Express
• Able to multi-task and adapt to changes with ease
• Strong written and verbal communication skills
• Possess strong customer service skills
• High School diploma or equivalent
• Professional demeanor and appearance
• Able to comply with all company policies and procedures
• Must be reliable and dependable
• Able to work effectively and efficiently in a team environment
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
• Must be able to operate in a sedentary environment; independently operate a computer, phone, copier and other office machinery; occasionally move furniture décor, and complete light cleaning.

Nice To Haves

• Experience is a plus

Responsibilities

• Assemble, update, and maintain customer files as needed for Home Center processes and compliance, ensuring record retention policies are adhered to.
• Assist Home Center team members in working with Home Office liaisons to carry out sales, marketing, human resource, and other business processes.
• Assist in preparation of sales packages, complete parts orders, billback requests for payments from manufacturer on covered items, and schedule service through contractors.
• Prepare letters, flyers for Home Center promotions, copies, business card requests, and other correspondence as requested by the Home Center Manager.
• Serve as a point of contact between different departments or individuals within the organization, relaying messages and ensuring effective communication channels.
• Interact with clients, visitors, and employees, providing assistance and ensuring a positive experience for all.
• Assist customers with general questions, route phone calls and messages accurately and quickly.
• Assist with office compliance and internal audit preparation.
• Assist Home Center Manager in collecting invoices, scheduling payment to contractors, making bank deposits, etc.
• Operate and perform tasks associated with the role of Office Coordinator in Vantage, SES Pro, and My Home Service.

Benefits

• Hourly wage of $23 per hour
• Flexibility to create their own health, dental, and vision benefits package (for full-time team members)
• Competitive 401K programs including investment options and company matching (for full and part time team members after one year)
• Paid parental leave
• Employee Assistance Programs
• Paid time off
• Paid holidays
• Paid time for Team Members to volunteer to causes through the Clayton Impact program
• Holistic wellness programs (physical, nutritional, social, financial, spiritual and occupational)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED