Office Coordinator - Bilingual Required

Hacienda CDC•Portland, OR

9d•Onsite

About The Position

Hacienda CDC, a trusted community development corporation that strengthens individuals and families through affordable housing, holistic services, and advocacy, is searching for an Office Coordinator to bring their love for working with people and wearing many hats as they work to support our organization's operational efficiency! When you join the Administrative Team at Hacienda CDC, you join a team that is the backbone of the organization and works in support of its programs and employees. Your primary tasks will include acting as the first point of contact for all clients and visitors, serving as the organization’s phone operator, creating and upholding efficient office procedures, and more. The ideal candidate will have a can-do attitude and a friendly demeanor. They will excel in office administration and enjoy doing a wide variety of tasks in support of our departments. They will be fantastic at time management and thrive in fast-changing environments. They will have a genuine enthusiasm for our mission and understand how their contribution plays into the big picture.

Requirements

Proficiency in speaking, reading, and writing in English/Spanish is required.
A minimum of two years of experience in reception, office management, or administrative assistance duties is required.
At least a high school diploma or GED with relevant experience is required.
A welcoming demeanor with excellent customer service skills, with the ability to interact and communicate effectively with employees, community members, vendors, and senior leadership.
Highly organized with excellent time management skills and the ability to meet deadlines and remain responsive to requests.
Strong commitment to confidentiality, ensuring the protection of client, employee, and organizational information.
The ability to work well independently and as a team player while collaborating across multiple departments.
Knowledge of office administration, clerical, and reception procedures.
Tech-savvy, proficient with Microsoft Office Suite (SharePoint, Outlook, Teams, Excel), and can learn new software quickly.
The ability to be flexible and adaptable in changing situations.
The ability to work evenings and weekends on occasion.
Keyboarding 45 wpm or higher.
A valid driver’s license and access to a vehicle are required.

Nice To Haves

An associate’s or bachelor’s degree in Business Administration, Office Administration, Office Management, or similar fields.
A background working in social services, real estate, economic development, client counseling environments, or the non-profit sector.

Responsibilities

Serve as the first point of contact for all phone, email, and walk-in inquiries related to our programs and services.
Greet clients, visitors, and guests; determine the purpose of their visit and direct them to the appropriate location or department.
Act as the operator, screening phone calls, routing calls to the appropriate party, and taking accurate messages when needed.
Oversee day-to-day office operations, ensuring efficiency, and develop and implement streamlined office procedures.
Maintain office and kitchen/break room supplies, track inventory, and re-order supplies as needed.
Handle the purchasing and set up office equipment and furniture as needed.
Sort and distribute incoming/outgoing mail and packages to the appropriate recipients in a timely manner.
Support Accounts Receivable by recording checks received on a daily ledger and providing a weekly summary.
Provide ongoing support to the COO with various operational and administrative projects and tasks.
Provide occasional support to Human Resources, including tasks such as reference checks, and assisting with Employee Recognition.
Manage the distribution of office technology, such as projectors, laptops, cell phones, and more.
Maintain the schedule of Hacienda's minivan, and ensure it's gassed and ready for employee use.
Ensure meeting rooms, staff kitchen, and reception areas are clean, organized, and welcoming.
Perform occasional errands, such as those to the post office, office supply store, and others, as required.

Benefits

Medical/Vision (HMO, PPO, HDHP options)
Dental (PPO, HMO/ortho)
Hacienda covers 90% of employee-only health premiums, 70% of family health premiums, 100% of dental
Paid Time Off (0-2 yrs/3.6 weeks, 3-4 yrs/4.6 weeks, 5-9 yrs/5.6 weeks)
10 paid holidays per year
40I(k) Plan, 2% company match
Flexible Spending Account (FSA)
Health Spending Account (HSA)
Paid Parental Leave – 6 weeks
Tuition Reimbursement
Professional Development
Laptop
Monthly cell phone stipend
Long-term disability insurance
Life insurance
Employee Assistance Program