Office Coordinator

Peerless of America•Effingham, IL

13d•Onsite

About The Position

The Office Coordinator serves as the face and voice of Peerless of America, creating a professional and welcoming experience for every visitor, customer, supplier, and business partner. This position is responsible for managing the front office communications while supporting multiple departments through administrative assistance, data entry, and reporting.

Requirements

High School Diploma or equivalent required.
Outstanding verbal and written communication skills
Professional telephone etiquette and customer interaction
Strong organizational and time management abilities
High attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Strong Microsoft Office skills (Word, Excel, Outlook)
Positive attitude with a team-first mindset
Ability to work effectively with all levels of the organization
Professional appearance and demeanor

Nice To Haves

Minimum of 2 years of office administrative experience preferred.
Manufacturing environment experience is a plus.
ERP or business software experience preferred.

Responsibilities

Serve as the first point of contact for all visitors, customers, suppliers, and business partners.
Professionally answer and direct incoming phone calls.
Welcome guests and coordinate visitor sign-in procedures.
Maintain the reception area and conference rooms in a professional manner.
Manage incoming contact emails.
Schedule meetings and assist with general office coordination.
Enter customer orders and other operational data into the ERP system.
Assist with production-related data entry and documentation.
Prepare reports, spreadsheets, and administrative documents.
Maintain organized electronic and paper filing systems.
Support document control and record retention.
Assist departments with various administrative projects as assigned.
Provide backup support for the Customer Service department during vacations, absences, or periods of increased workload.
Work closely with Production, Shipping, Purchasing, Sales, Accounting, and Management to ensure accurate communication and timely information flow.
Assist with company events, meetings, and special projects as needed.