Office Coordinator

Alera Group•Amarillo, TX

15h•Onsite

About The Position

At Alera Group, our team helps businesses protect their assets, manage risk, and plan confidently for the future. We’re seeking an Office Coordinator to join our team in Amarillo, Texas! The ideal candidate is organized, personable, service-oriented, and comfortable managing multiple priorities in a fast-paced office environment. This is an on-site role with responsibility for helping ensure the office operates efficiently and provides a positive experience for colleagues and visitors. Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service. The Office Coordinator supports the day-to-day operation of the office and serves as the primary front-desk and office support resource. This role executes day-to-day office activities and helps ensure a professional, organized, and welcoming office environment while supporting facilities, vendors, supplies, office logistics, and colleague engagement activities.

Requirements

Associate degree required; bachelor's degree preferred.
2 to 4 years of experience in office coordination, administrative support, reception, customer service, or related roles.
Experience in a professional, corporate, or customer-facing office environment preferred.
Experience supporting a fast-paced, multi-person office preferred.
Proficiency with Microsoft 365 (Outlook, Teams, Word, Excel, and PowerPoint).
Ability to work on-site as the primary office presence.
Strong customer service skills and a welcoming, professional approach.
Excellent organizational and time-management skills.
Strong attention to detail and follow-through.
Ability to manage multiple priorities and adapt to changing needs.
Professional judgment, discretion, and confidentiality.
Effective written and verbal communication skills.
Dependable, collaborative, and service-oriented.
Ability to work independently while knowing when to escalate issues or seek guidance.

Nice To Haves

Experience with agency management systems or CRM's.

Responsibilities

Support day-to-day office operations, helping keep the office functional, organized, and ready for daily use.
Maintain conference rooms, kitchens, and shared spaces to ensure they are organized, stocked, and ready for daily use.
Order, track, and maintain office inventory, supplies, equipment, and related materials.
Serve as the primary office contact for vendors, building management, and service providers, coordinating routine requests and support needs.
Submit and track maintenance requests, repairs, inspections, and other facility-related needs.
Coordinate workspace, building access, onboarding, offboarding, and office logistics in partnership with HR, IT, and hiring managers.
Maintain office records, vendor information, and established office procedures and checklists.
Serve as the first point of contact for visitors, candidates, vendors, and colleagues, providing a professional and welcoming experience.
Manage incoming calls, office inboxes, mail, deliveries, and general inquiries.
Coordinate meeting logistics, including room scheduling, room setup, technology, catering, and meeting materials.
Assist with hospitality and logistics for client, carrier, vendor, candidate, and other office visits.
Provide day-to-day administrative support and help direct colleague questions to the appropriate resources.
Maintain visitor logs, badges, and office access records.
Support office recordkeeping, filing, and other administrative activities.
Coordinate colleague recognition and milestone celebrations, including birthdays, anniversaries, retirements, and other team acknowledgements.
Assist with colleague engagement activities that support a positive office environment.
Coordinate logistics for internal meetings, team gatherings, celebrations, and office events.
Support Marketing-led client and prospect events through on-site logistics, hospitality, and event coordination.
Coordinate on-site logistics for carrier meetings, training sessions, and other business activities hosted in the office.
Perform other duties as assigned; Support special projects, office initiatives, and other activities as assigned by the Operations lead or supervisor.