Office Coordinator

ServiceMaster Restore of Winnipeg•Winnipeg, MB

10d•Onsite

About The Position

At ServiceMaster Restore of Winnipeg, we help people through some of the most stressful situations they'll ever face. When disaster strikes, the first person many customers speak to is us. We're looking for an Office Coordinator who can provide a welcoming customer experience, keep our office running smoothly, and help create a workplace where people enjoy coming to work. This is more than an administrative role. You'll be the face of our office, the first point of contact for customers, and an important part of our team culture.

Requirements

Outstanding customer service and communication skills.
A positive, friendly personality and genuine desire to help others.
Strong organisational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, particularly Outlook and Excel.
Experience in administration, customer service, reception, hospitality, or office coordination.

Nice To Haves

Experience in restoration, construction, insurance, or property claims.
Experience with social media or content creation.
Experience coordinating events, employee engagement, or recognition programs.

Responsibilities

Handle First Notice of Loss (FNOL) calls with empathy, professionalism, and urgency.
Welcome customers, visitors, and team members with a positive attitude.
Coordinate office administration, job files, and documentation.
Support project teams with administrative, customer service and compliance tasks.
Assist with accounts payable, accounts receivable, and general office coordination.
Help organise employee events, celebrations, and recognition programs.
Support onboarding activities and help create a positive employee experience.
Assist with social media, recruiting initiatives, and company communications.