Office Coordinator

Interplan LLC•Altamonte Springs, FL

3d•Onsite

About The Position

Interplan is a national architectural and engineering firm with a legacy spanning over 50 years. We specialize in designing innovative spaces for restaurant and retail brands nationwide. Our Orlando office is seeking a forward-thinking and detail-oriented Office Coordinator to join our team as the first point of contact at our front desk. This role will play a vital part in ensuring smooth office operations and delivering exceptional service to support our internal client satisfaction strategy. If you’re hungry, humble, and people-smart, we’d love to hear from you!

Requirements

Minimum 2+ years in an administrative, office coordination, or customer service role.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), and Google Docs/Sheets.
Strong organizational and prioritization skills with attention to detail.
Effective verbal and written communication skills, including phone etiquette.
Proven ability to multitask, meet deadlines, and keep teams aligned with follow-ups.
Empathy, professionalism, and a customer-focused attitude.
Prior experience managing inventory control or workspace organization.
Background in a fast-paced, team-oriented environment with cross-department collaboration.

Nice To Haves

Familiarity with UPS shipping software, multi-line phone systems, and E-fax processes is a plus
Basic troubleshooting skills and cybersecurity awareness.

Responsibilities

Serve as a reliable point of contact with active listening, strong interpersonal skills, and effective email and phone etiquette.
Address issues proactively, guide employees as needed, and demonstrate empathy and a can-do attitude in all interactions.
Prioritize tasks, meet deadlines, and provide kind follow-ups to keep teams and projects on track.
Schedule and edit meetings, document meeting minutes, and maintain filing systems to ensure smooth daily operations.
Maintain document control, office security protocols, and inventory management while ensuring workspace organization.
Operate Microsoft Office Suite, UPS shipping software, and project management tools. Troubleshoot minor technical issues as required.
Facilitate cross-department coordination, support conflict resolution, and foster a considerate, team-oriented environment.
Identify issues independently, make effective decisions, and escalate problems appropriately while maintaining a resourceful, solution-oriented mindset.

Benefits

Open and collaborative work environment
Continuing Education and Professional Development
Active employee-led activities committee
Medical, Dental, and Vision Insurance
Short Term Disability and employer-paid Long-Term Disability and Life Insurance
Flexible Spending and Dependent Care Accounts
Employee Assistance Program
Health and Wellness Program
Paid Holidays
Paid Time Off (PTO)
401(k) with Employer Match and access to a Financial Advisor for ongoing Financial Wellness Education
Performance-based Bonus Program