Office Coordinator

Mutual Trading Company•El Monte, CA

9d•$23 - $25•Onsite

About The Position

Established in 1926, Mutual Trading Co., Inc. is a leading Japanese foodservice supplier and a 'Culinary Ambassador' promoting Japanese foods worldwide. We import, manufacture, and distribute over 8,000 Japanese food products, beverages, restaurant equipment, and supplies. This role is for a Japanese Bilingual Office Coordinator who will be responsible for coordinating program registration, responding to inquiries, planning and hosting events, managing class enrollments, assisting with educational materials, and supporting the manager with administrative tasks. The position also involves bookkeeping, maintaining websites and social media, invigilating exams, and preparing shipments. The role requires operating office equipment and attending events outside of normal working hours. The company is an Equal Opportunity Employer.

Requirements

Business level English required – read/write/speak/listen.
Pass the Sake Adviser and Sake Sommelier course within 1 year of employment.
High School Diploma required.
1+ years of relevant experience required.
Familiar with WordPress, Zoom, Teams, and QuickBooks.
Basic mathematical knowledge - markups, discounts, combining/converting measurements, counting inventory, etc.
Demonstrate strong organizational, time management and problem-solving skills and attention to detail.
Excellent customer service skills.
Ability to prioritize tasks effectively and manage deadlines.
Strong sense of responsibility and commitment to completing tasks.
Accurate data entry and record-keeping skills.
Strong writing and editing skills; ability to draft clear, professional articles, reports, and correspondence.
Strong communication and interpersonal skills, with a focus on teamwork and collaboration.
Proficiency in Microsoft office Suite (Excel, Word, PowerPoint, Outlook).

Nice To Haves

Business level Japanese preferred – read/write/speak/listen.
Bachelor’s Degree and above preferred.
3+ years of relevant experience preferred.
Knowledge of Japanese foods and sakes preferred.

Responsibilities

Coordinate program registration and update communication received from WSET, SWE, American Wine Society, American Distilling Institute, colleges, and wine schools.
Respond to internal and external inquiries related to Sake Education Resources Department in a professional and timely manner.
Plan, coordinate, and host sake-related events, tastings and promotional activities.
Schedule and coordinate Sake School classes, enrollment, invoicing, shipping materials, outreach and marketing activities.
Assist the manager in preparing annual program calendars and budget summaries.
Streamline, edit, and update program textbooks, PowerPoint presentations and training guides to maintain clarity and accuracy.
Prepare Sake School class setup.
Assist the manager in developing and implementing creative ideas for sake education to attract more applicants.
Research market trends in sake consumption, education, and certification programs, and adapt course offerings and marketing strategies to better meet industry and student demand.
Maintain and regularly update SSA websites, social media channels, and newsletters to promote courses and events.
Assist with courses, instructors, and invigilate exams.
Place orders, assemble sample sets, create textbooks, and prepare shipments.
Using QuickBooks to perform bookkeeping and daily journal for accounting purposes.
Prepare reports and maintain accurate records.
Respond to inquiries via email and phone in a professional and timely manner.
Maintain SSI, JSA, WSET, and SWE’s updates and filling the updated communications for each program received from the professional institutes.
Support team members per request or as need to increase division’s productivity and efficiency.
Operate office equipment such as copy machine, scanner, PC, and printer, to support clerical and administrative tasks.
Attend Sake School events and functions outside of normal working hours.
Attend company events and functions outside of normal working hours.
Other duties as required from manager.
Obligation to answer to all management.