Office Coordinator at Queens College

Capstone on Campus Management LLC•New York, NY

7d•Onsite

About The Position

The Office Coordinator is primarily responsible for all aspects of the day-to-day operation of the high-traffic Student Housing Office. As the first point of contact for residents and guests, the Office Coordinator presents a customer-first attitude while working with efficiency and organization. The position communicates frequently via phone, e-mail, and in-person. Responsibilities also include coordination of resident amenities programs such as processing of packages and deliveries and key check-out, as well as various administrative tasks.

Requirements

High school diploma or GED equivalent
3-5 years of clerical experience including accounts payables and receivables
Customer service experience.
Proficiency in Microsoft Office (Word, Excel and E-mail).
Ability to operate office equipment including computer, mobile electronic devices, copier and telephone
High degree of organizational and administrative efficiency
Ability to effectively communicate in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to manage multiple tasks and competing priorities in a dynamic environment.
Ability to move/lift up to 35 pounds.

Responsibilities

Answers phones, answers questions, welcomes guests into the office
Monitors and responds to office e-mail
Coordinates and conducts tours of facility for prospective residents and campus groups
Coordinates and monitors spare key and lock-out process. Conduct daily audits of electronic key boxes and coordinate follow-up for missing keys.
Assists with accounts receivable and accounts payable
Assists in maintaining accurate and complete student records/files.
Coordinates office-wide ordering of office supplies and maintains inventory of said items
Assigns Mailbox Numbers, oversees mail distribution, package logging and package dissemination
Collaborates with all staff to ensure community service needs are aligned and recorded including accounts, maintenance, leasing, and emergent resident concerns
Schedules meetings for office staff with interested parties as needed
Manages door access via BlackBoard through Queens College
Maintains confidentiality of all information about our residents and company
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Other duties as assigned