Office Coordinator

PREMIUM MORTGAGE CORPORATION • Rochester, NY

14d • $20 - $22 • Onsite

About The Position

The Office Coordinator is responsible for providing a friendly, welcoming, and efficient service to all clients, visitors, affiliates, and Premium Mortgage staff. Due to the nature of this position, this role is fully onsite located in Rochester, NY.

Requirements

• A high school diploma or GED is required
• 1-3 years of administrative, office coordination, receptionist, customer service, or clerical experience
• Experience managing multiple priorities in a fast-paced office environment
• Experience scheduling meetings, maintaining calendars, and assisting with coordinating office events as needed
• Strong written and verbal communication skills with exceptional attention to detail
• Strong organization, time management, and document management skills
• Data entry and database maintenance
• Team collaboration and cross-functional support
• Adaptability and flexibility

Responsibilities

• Answer phones promptly in a professional manner and routing calls as necessary
• Serve as a primary point of contact for visitors, clients, and business partners, delivering exceptional customer service and a positive office experience
• Maintain the schedule for the conference rooms in the building
• Support daily office operations by coordinating mail distribution, shipping, records management, and administrative workflows
• Make copies of documents that clients bring in for a Loan Officer or Processor and ensure that all information is stored safely and NPI (Non-Public Information) is kept private
• Assists with the preparation and distribution of new borrower application packets, ensuring accuracy, completeness, and timely delivery to Loan Officers
• Manage office supply procurement and inventory for Premium Mortgage offices and affiliated locations, maintaining adequate stock levels
• Maintain a professional, organized, and welcoming office environment by overseeing reception, lobby, and workspace presentation and functionality
• Utilize mortgage-related systems to maintain accurate documentation, track activities, and support operational efficiency
• Collaborate with cross-functional teams to ensure smooth communication, document flow, and timely completion of business processes

Benefits

• Medical
• Dental
• Vision
• Company Paid Life Insurance
• Paid Time Off
• Sick Time
• Federal Holidays
• Employee Referral Fee
• HSA Employer Contribution
• Employee Mortgage Loans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED