Office Coordinator- Atrium Health Cabarrus Child Advocacy Center
About The Position
The Office Coordinator supervises the front office and performs Patient Care Coordinator activities, including staff management, accuracy audits, quality control, and maintaining daily, weekly, and monthly schedules. The role interviews new or replacement staff, coordinates cross-training, and provides coverage for certain positions. It also assists the Practice Manager or functions in that role during absences, including non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints. The Office Coordinator verifies patient eligibility before treatment and establishes payment plans for outstanding balances. Additional duties include purchasing office and medical supplies, filing insurance, and distributing refunds. The position is full-time, with a Monday–Friday schedule and 40 hours per week.
Requirements
- High school diploma or GED.
- Excellent customer service skills.
- Computer skills.
- Communication skills.
- Ability to speak and read English very well.
- Ability to deal effectively with patients, staff, and physicians.
- Ability to analyze data or report information, search for solutions, and direct activities of others.
- Ability to perform work involving walking, standing, and sitting, as well as some lifting, reaching, bending, stooping, pushing, and pulling; must be able to lift up to 30 pounds.
Nice To Haves
- Medical office experience.
- Knowledge of medical terminology.
- Supervisory experience.
Responsibilities
- Supervise the front office.
- Perform Patient Care Coordinator activities, including staff management, auditing for accuracy, maintaining quality control, and maintaining daily, weekly, and monthly schedules.
- Interview new or replacement staff, coordinate cross-training, and provide coverage for certain positions.
- Assist the Practice Manager or function in the Practice Manager role during absences, including non-clinical coverage, facility and equipment needs, patient satisfaction, and patient complaints.
- Verify patient eligibility before treatment is rendered and establish payment plans on outstanding balances.
- Purchase office and medical supplies, file insurance, and distribute refunds.
Benefits
- Paid Time Off programs.
- Medical, dental, vision, life, and short- and long-term disability benefits.
- Flexible Spending Accounts for eligible health care and dependent care expenses.
- Adoption assistance and paid parental leave.
- Defined contribution retirement plans with employer match and other financial wellness programs.
- Educational Assistance Program.
- Premium pay such as shift and on-call pay, based on the teammate's job.
- Incentive pay for select positions.
- Opportunity for annual increases based on performance.
- Career development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
