OFFICE COORDINATOR
About The Position
The Illinois Department of Public Health is seeking a highly motivated, detailed-oriented individual to perform low level professional and advanced technical office support functions for the Health Care Worker Registry Program. This individual would receive and respond to inquiries regarding the registry, status of background checks, and follow up which requires regular interaction with the public. In addition to typing, data entry and retrieval, electronic filing into existing databases, mass mailing, application processing, responding to inquiries from the public and other specialized office support functions, has the responsibility of maintaining the healthcare worker registry via the review, processing any data entry functions related to the Health Care Worker Registry. This individual actively mans and responds to inquiries in the Registry call line, responds to queries, reviews and processes background check information and data received from fingerprint vendors and healthcare providers.
Requirements
- Requires knowledge, skill, and mental development equivalent to two (2) years of secretarial/business college or completion of high school and two (2) years related office experience or two (2) years of independent business experience.
- Requires ability to keyboard accurately at 30 wpm.
Responsibilities
- Under supervision, receives and reviews for accuracy background checks submitted by health care employers and long-term care facilities.
- Coordinates records and reports functions related to the Registry including the preparation of reports, analysis, and spreadsheets for budget and statistical purposes.
- Represents the supervisor through routine oral and written contact with other governmental offices, long-term care providers, nurse aide training programs, businesses and the general public.
- Implements the mandates of State and Federal rules and regulations relating to the Health Care Worker Registry by entering information into the database related to substantiated findings of abuse, neglect, and misappropriation of property against individuals on the Registry.
- Assists in maintaining records of unit activities and formulating multi source information into reports.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Benefits
- Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
- Competitive Group Insurance benefits including health, life, dental and vision plans.
- Pension plan through the State Employees Retirement System
- Deferred Compensation Program – voluntary supplemental retirement plan
- Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
- 10-25 days of paid vacation time annually (10 days for first year of state employment)
- 12 paid sick days annually which carryover year to year
- 3 paid personal business days per calendar year (pro-rated dependent on start date)
- 13-14 paid holidays per year
- 12 weeks of paid parental leave
- Employee Assistance Program and/or mental health resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
