Office Coordinator - Aspen

RosecranceRockford, IL
Onsite

About The Position

To provide clerical and administrative services to support operations to departmental staff and program clients.

Requirements

  • High school diploma or equivalent combination of education, training and experience
  • Computer proficiency required.
  • Proficiency of electronic healthcare records required.
  • Strong written and verbal communication.
  • Organized with the ability to prioritize and multi-task.
  • Excellent spelling, proofreading and grammar skills
  • Experience or training in a Windows-based computer environment

Nice To Haves

  • Customer service experience preferred.
  • Knowledge of medical terminology preferred

Responsibilities

  • Work scheduled hours and additional hours when necessary. Overtime may be required.
  • Type all documents and correspondence relating to client files as requested.
  • Type forms and handouts used in the treatment process as requested.
  • Maintain/update all program documents as requested.
  • Provide administrative support to team members and clients of the program.
  • Provide support for program and client chart audit and compliance reviews as requested.
  • Responsible for monitoring stock of office supplies and reordering as necessary.
  • May be responsible for management of petty cash and collection of client co-payments.
  • Perform secure handling of cardholder data, including encryption, data storage limitations, and adherence to security protocols.
  • Participate in mandatory Payment Card Industry (PCI) training, and regular security assessments, all aligned with PCI Data Security Standard (DSS) guidelines.
  • Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
  • Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
  • Deliver exceptional customer service consistently to every customer.
  • Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
  • Assume other related responsibilities as assigned by leadership.

Benefits

  • Medical, dental, and vision insurance (multiple plan options to meet your needs)
  • 401(k) with employer match & discretionary contribution
  • Group Life Insurance, LTD and AD&D
  • Tuition assistance & licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire!
  • Wellness program, including an on-site gym at select facilities
  • Discounts at participating retailers
  • Daily pay available through UKG Wallet for financial flexibility
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