Office Coordinator & Receptionist

Ferguson Builders • Greenville, SC

1d • Onsite

About The Position

Ferguson Builders is seeking a highly organized, detail-oriented Office Coordinator and Receptionist who brings a polished, professional, and welcoming presence to every interaction. This role is essential to creating an exceptional client experience while keeping daily office operations accurate, efficient, and running smoothly. As the first point of contact for clients, guests, and vendors, you will create a welcoming and professional experience from the moment someone calls or walks in. You will manage phone and email communication, coordinate scheduling, and keep client records accurate and organized. You will also help maintain a clean, meeting-ready office, support trade partner documentation, assist with Accounts Receivable tasks, including invoices, deposits, and payment follow-up, and provide administrative support to your supervisor and other team members as needed. The ideal candidate is dependable, proactive, and genuinely enjoys helping others. If you take pride in keeping everything running smoothly behind the scenes and naturally deliver outstanding service, we'd love to hear from you.

Requirements

• Strong communication, interpersonal, and customer service skills.
• High level of planning, organization, and attention to detail.
• Ability to multitask and prioritize tasks efficiently.
• Appreciates and participates in teamwork (outgoing and friendly) while performing at a high level themselves.
• High level of integrity and confidentiality.
• Experience in an administrative, office coordination, or customer service role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Products.
• Ability to learn new technology quickly.

Nice To Haves

• Customer Service and Social Media experience are a plus.

Responsibilities

• Provide a professional, welcoming experience as the first point of contact for clients, guests, and vendors.
• Answer and route phone calls, respond to emails/voicemails, and ensure timely communication and follow-through.
• Schedule and coordinate client appointments, internal meetings, and office calendars as needed.
• Maintain accurate client records and updates in Buildertrend and other company systems.
• Enter and track leads in the CRM and support job closeout tasks as assigned.
• Handle day-to-day administrative tasks such as mail, filing, document preparation, and recordkeeping.
• Keep the office organized, stocked, and client-ready by maintaining supplies, snacks, and refreshments.
• Provide Executive Assistant support to the supervisor, including calendar management, meeting coordination, document preparation, correspondence, task tracking, and confidential administrative support.
• Support team members with administrative assistance, including calendar management, meeting coordination, reports, meeting notes, scheduling, and errands as needed.
• Maintain a clean, professional office environment.
• Help manage the appearance of the office exterior and landscaping by coordinating services and upkeep as needed.
• Coordinate and maintain trade partner documentation, including insurance certificates (COIs), including requests, organization, compliance tracking, and support for audit prep.
• Coordinate and execute Accounts Receivable activities, including invoicing, deposit entry, payment tracking, and consistent billing follow-up.

Benefits

• Holidays Off & Vacation/PTO
• Parental Leave
• Health Benefit - QSEHRA
• 401(k) Match: 100% of the first 3% you contribute to your 401(k) and 50% of the next 2%, for a maximum company match of 4%.
• Company Gear & Apparel
• Team Building & Family Events
• Gear Share
• Profit Share: After 90 days, once you have taken on all your responsibilities and received a vote from the team, you are eligible to receive a quarterly profit share!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed