Office Coordinator Outpatient Rehab Services

Trinity Health•Pontiac, MI

21h•Onsite

About The Position

Trinity Health Oakland Hospital is seeking a Full Time Office Coordinator for Outpatient Rehab Services in Pontiac, MI. This role is responsible for the scheduling of Rehab Department evaluations and treatments, requiring excellent customer service, strong organizational skills, and the ability to handle multiple tasks in a fast-paced environment. The ideal candidate will have experience in a medical setting and a strong understanding of insurance and reimbursement requirements.

Requirements

Associates Degree in related field or Business School Certification required or equivalent years working experience.
Two to four years progressively responsible experience in an office setting related to understanding the coordinating of office operations and administrative details.
Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.
Ability to type proficiently.
Ability to handle multiple tasks, maintain composure, and successfully serve all customers in a positive, enthusiastic manner.
Good organizational and time management skills to meet departmental needs/demands.
Ability to receive, process and distribute information and detailed messages to completion.
Ability to take the initiative to trouble shoot and problem solve quickly, efficiently and appropriately to completion.
Flexible team player, willingness to go beyond for the benefit of smooth operation of the department.

Nice To Haves

Experience in medical environment preferred.
Experience and understanding of insurance/reimbursement requirements preferred.
Specific computer knowledge of Microsoft Office Suite, PHS, TDS, and Medipac strongly preferred.
Medical Terminology with ICD-9 coding experience and knowledge of third party payers preferred.
Analytical skills necessary to handle administrative details such as preparing special nonrecurring reports.

Responsibilities

Successful completion of PHS training for scheduling of Rehab Department evaluations and treatments.
Coordinate office operations and administrative details.
Handle administrative/secretarial needs of multiple managers.
Receive, process, and distribute information and detailed messages to completion.
Troubleshoot and problem-solve quickly, efficiently, and appropriately to completion.
Serve as a flexible team player, willing to go beyond for the benefit of smooth operation of the department.