Office Coordinator I - Part Time
Unio specialty care•Chula Vista, CA
•$23 - $24•Onsite
About The Position
The Office Coordinator I is responsible for the implementation of front-office services and daily operations of the Physician/s practice. Communication with staff in all departments is paramount in this position, ensuring that the front office operation needs are met effectively and efficiently. This is a part-time position working Wednesday - Friday 8am - 4:30pm.
Requirements
- High school diploma or equivalent required.
- Knowledge of medical practices, terminology, and reimbursement policies.
- Excellent customer service skills.
Nice To Haves
- Bilingual in Spanish is a plus
- 0-3 years of prior experience in a medical setting preferred.
Responsibilities
- Welcome and greet patients and visitors.
- Communicate with back-office staff upon patient arrival.
- Verify patient demographics and insurance information.
- Manage patient portal messages.
- Ensure availability of treatment information by filing and retrieving patient records.
- Maintain patient accounts by obtaining, recording, and updating personal and financial information.
- Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
- Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
- Conduct appointment reminder calls to patients.
- Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
- Notify the physician if there are any schedule changes.
- Assist with prescription refills when needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
