Office Coordinator & Executive Assistant

Relias Healthcare•Tupelo, MS

About The Position

The Office Administrator & Executive Assistant is the operational backbone of the corporate office and a trusted, discreet partner to the Chief Executive Officer and Executive Team. The role combines executive support, including calendars, travel, expenses, and meeting preparation, with office administration, including the front desk, the shared office calendar, internal communications, vendors, budgets, and facilities. It also owns the company events calendar and the branded merchandise program and uses approved AI tools to scale support across the executive team. This role is the first voice and first face of Relias Healthcare for every provider, hospital partner, candidate, and vendor who calls or visits.

Requirements

  • Bachelor's degree in Business Administration, Communications, or a related field preferred. Equivalent experience will be considered.
  • Three to five years of experience in executive support, office administration, or office management.
  • Advanced proficiency in Microsoft Office Suite and Outlook, including calendar, travel, and expense management tools.
  • Demonstrated ability to manage competing priorities on behalf of multiple senior leaders.
  • Professional phone presence and strong written and verbal communication skills.
  • Proven track record handling confidential information with discretion and sound judgment.
  • Strong organizational skills, with the ability to absorb interruptions without losing track of open tasks.
  • Comfortable using AI writing and scheduling assistants, such as Claude or Microsoft Copilot, to speed up routine drafting and calendar coordination, with sound judgment about when human review and sign-off is required.

Nice To Haves

  • Event planning, hospitality, or promotional merchandise program experience strongly preferred.
  • Healthcare, professional services, or multi-site organization experience is a plus.

Responsibilities

  • Provide high-level executive support to the CEO and Executive Team, including calendars, travel, meeting preparation, and expense reports.
  • Serve as the first voice and face of Relias Healthcare, greeting visitors and answering and routing calls with warmth and professionalism.
  • Own the shared office calendar and conference room scheduling, and manage day-to-day internal office communications.
  • Plan and run company events end to end, including vendor coordination, logistics, and on-site hosting.
  • Manage the branded merchandise program, from catalog and inventory to swag orders and fulfillment.
  • Oversee daily office operations, including mail, supplies, shared spaces, and onboarding logistics for new hires.
  • Use approved AI tools to scale executive support through drafting and scheduling, with human review before anything goes out.
  • Build repeatable SOPs and checklists, and handle confidential company, provider, and personnel information with discretion.
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