Office Clerk UGI

HomeServe USA•Manheim Township, PA

7d•Onsite

About The Position

UGI Heating, Cooling & Plumbing has served homeowners in Pennsylvania for over a century. Our team of talented, experienced and continuously trained technicians specialize in residential HVAC services. UGI is part of HomeServe USA, a Brookfield Infrastructure Group portfolio company, and is a Great Place to Work, and while we’re biased, we’re not just saying that. We’re proud to have been certified as a Great place to Work the last five years. What does HomeServe do and what makes it so great? Well, we’re glad you asked! We put people at the heart of everything we do. That’s priority number one for all of us. For the nearly 5 million customers we serve, that means being there when they have an emergency home repair need, such as getting their a/c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,300 municipal and utility partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the more than 1,500 people working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe, everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers. No matter your role at HomeServe, you’re part of a growing team that’s working to make home repairs and improvements easy.

Requirements

High School diploma
Computer experience including Microsoft Word and Excel.

Responsibilities

Process technician's report for proper billing transactions.
Responsible for closing out all orders and verification that correct changes have been applied to every customer account.
Gather legal paperwork in order to complete permits for required jobs.
Ensure permits are accurate.
Assist with customer inquiries via email and phone calls.
Input comments into tickets.
Dispatch on an as needed basis.
Assist with credit and processing collections.
Assist with issuing purchase orders when needed.
Create office document and spreadsheets as needed to assist in better organization for the office.