Office Clerk

SP Plus • West Palm Beach, FL

16h • Onsite

About The Position

Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Requirements

• Previous Call Center or Administrative experience experience is a must.
• Must be professional and have excellent verbal and communication skills
• Excellent customer service skills
• Must be a team player and be able to work independently
• Proficient using Word, Excel and email applications
• Good organizational skills
• Good clerical, bookkeeping, and data entry skills
• Flexible; ability to adapt to interruptions

Responsibilities

• Provide customer service via phone, email inbox, and in person.
• Handle employee parking requests (access, assignments, vehicle updates, replacement credentials).
• Route general inquiries and escalate complex issues to the Operations Officer.
• Perform high-volume filing, photocopying, scanning, and data entry.
• Process parking applications, manage waitlists, and track occupancy and employee data.
• Maintain reports and tracking spreadsheets using MS Word and Excel.
• Reconcile daily/monthly revenue from cashiers and multiple payment venues.
• Audit cashier paperwork and investigate any cash shortages or overages.
• Support overall financial tracking and revenue accuracy.
• Sort, distribute, and process incoming and outgoing mail and packages.
• Report operational issues to parking attendants and supervisors.
• Monitor policy compliance, track infractions, and assist with special projects.

Benefits

• medical
• dental
• vision
• flexible spending accounts
• long/short term disability
• life insurance
• accident insurance
• 401k
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed