Office Clerk

BELFOR CANADA INC.•Edmonton, AB

7d•CA$20 - CA$25•Onsite

About The Position

Reporting to the General Manager/Operations Manager, the Office Clerk will support the office through general administrative tasks. The position follows workflow procedures to ensure maximum efficiency. The ideal candidate is a highly organized individual who can manage multiple projects at once in the absence of day-to-day guidance. Dependent on branch size and location, the Office Clerk position can possibly hold PMA and HR duties, always ensuring Belfor policies and procedures are being followed.

Requirements

1+ year experience in related field
Manage sensitive information appropriately and maintain confidentiality
Experience using office equipment (telephone, copiers, scanners, fax, printers, etc.)
Strong aptitude to work within deadlines, and ability to multitask on a daily basis in a fast paced environment
Highly organized with a keen eye for details
Comprehensive understanding of customer service, principles and practices
Eligible to operate a motor vehicle per Belfor’s vehicle policy
Ability to work within a team or independently as needed
Strong written and verbal communication skills
Advanced computer and/or tablet/iPad experience with Microsoft Office programs such as Excel, Word and Google Suite
Willing to work evenings, on call and weekends when requested
Periodic travel may be required
Criminal Record Check

Nice To Haves

Business / administration / management courses / certification an asset
Construction / Restoration / Insurance / Project Management experience an asset
Experience with Xactimate, Xactanalysis, JD Edwards and DocuSphere an asset

Responsibilities

Performs varied support services requiring proficiency in general office and organizations skills and knowledge of department operations
Maintain Files and records with effective filing systems
Support other departments with various administrative tasks
Performs and supports PMA, billing, AR and/or AP functions
Prepare documentation and conduct weekly/ monthly reporting
Assist with and support claim assignment
Assist with reception relief as needed
Support management by contributing to Office operations and productivity, ensuring workflow procedures are followed
Assist with the scheduling of work assignments and setting priorities with deadlines
Deal with Customer complaints or issues
Assist with recruitment process as required (posting jobs, reviewing candidates, identify suitable candidates, book interviews, and process and complete new hire packages)
Assist with employee relations, handle employee complaints and incidents, including conflict resolution, accidents, health and safety concerns, work refusals, and investigations
Assist and support payroll and time and attendance
Assist with the administration of disciplinary action in accordance with established procedures
Ensure that employees comply with company policies, procedures, and ethical standards
Will practice good housekeeping at all times to ensure a safe and non-cluttered worksite
Provide excellent customer service
Work under time constraints to meet specific timelines
Ensure attention to detail and keen sense of safeguarding other people’s property and information
Participates in and demonstrates an understanding of safety principles and practices; follows all safety policies and procedures to support a safe working environment, including safe operation of machines and equipment
Comply with all Belfor policies and procedures, as well as legislative requirements
Proactively communicate job site conditions and concerns that may or are affecting completion of the job to the appropriate person
This role could be required to act as a “lead” periodically as designated by their manager
Attend all Belfor sponsored training courses