Office Clerk (Part-Time)

Cameron County•San Benito, TX

9d•Hybrid

About The Position

Under the supervision of the Indigent Health Care Director or designee, the Office Clerk performs day-to-day administrative functions that support the Indigent Health Care Program. This role involves accurate time documentation, general office tasks such as data entry, filing, typing, and faxing. The clerk will also handle telephone calls, take messages, provide general program information, and respond to emails and faxes. Additionally, the position assists with program reports, maintains confidentiality, and demonstrates the ability to multitask clerical duties. Responsibilities include assembling and organizing program materials, ensuring compliance with organizational policies, and maintaining records in an orderly format. The clerk will also identify and refer clients to appropriate assistance programs, ensuring the Indigent Health Care Program is utilized as a last resort. Other duties may be assigned.

Requirements

High school graduate or equivalent.
One-year (1) experience in clerical work involving filing and posting medical information for medical records.
Ability to maintain high level of confidentiality with sensitive information.
Quality judgment skills are needed to aide in completing tasks.
Knowledge of computer programs software (MS, Word, Excel, Power Point, internet).
Ability to follow oral and written instructions.
Thorough communication skills to communicate with the public (oral, written and Spanish speaking ability).
Strong communication and organizational skills.
Ability to work with others as a team member.
High level of energy is necessary for meeting strict deadlines and demands.
Knowledge of proper office etiquette in handling telephone and public.
Knowledge of public health laws and regulations.
Knowledge of safety and infection control rules.
Knowledge of natural history of common infectious diseases.
Must have a valid Texas Driver's License, comply with State of Texas Driving Laws, and maintain an acceptable driving record.
Must have reliable transportation.
Employees of Cameron County may be required to work during any natural disaster or emergency, extended hours and non-traditional work schedules (i.e., Saturdays and Sundays).
Criminal background check is required for employment or continued employment.
Good health and physical condition sufficient to permit full performance of the duties of the position.
Occasional contact with other health, social, and educational care agencies, outside organizations.
Frequent contact with clinic clientele.
Communication is via telephone, written communication and face to face.
Utilizes tact when dealing with County employees, health, social and educational care providers, and clientele regarding operations issues.
Constant contact with County Personnel.
Communicating is primarily face-to-face, via telephone and through written communication.
Comply with Cameron County and Department of State Health Services rules/regulations and display a positive public image.
As a Cameron County employee, the identity of every client shall be kept confidential except to the extent necessary to carry out the purpose of an investigation, hearing, or judicial proceeding.
Judgement is required to ensure completion of job activities as assigned by the Immediate Supervisor or designee.
Uses discretion to achieve work goals.
Initiative is constantly required to achieve work goals.
As assigned by Immediate Supervisor or designee.
It is the responsibility of the employee to know and maintain contact with their Immediate Supervisor or designee.

Nice To Haves

Spanish speaking ability

Responsibilities

Accurately document all time worked.
Perform general office functions: data entry, filing, typing, and faxing.
Answer telephone, take messages, and provide general program information.
Respond to emails and faxes as needed in responding to inquiries.
Assist with the completion of program reports as needed.
Maintain a high level of confidentiality when dealing with sensitive information.
Ability to multitask a variety of activities within the scope of clerical duties.
Assemble, organize, and maintain materials used by the program in completing work assignments.
Ensure compliance with organization policies and procedures.
Maintain records and files in correct and orderly format with appropriate documents and progress notes.
Identify and refer clients to appropriate Federal, State, and local assistance programs, ensuring utilization of the Program as the pay of last resort.
Other duties as assigned.