Office Clerk
About The Position
OPENLANE is seeking an Office Clerk with experience in customer service and general office administration. This role is part of a close-knit administrative team and is responsible for supporting front-office operations. The ideal candidate is customer-centric, highly organized, a strong communicator, and a team player. The company emphasizes its values of being Driven Waybuilders, Relentless Curiosity, Smart Risk-Taking, and Fearless Ownership. OPENLANE is a technology company building a digital marketplace for used vehicles, utilizing data to help customers buy and sell smarter, and accelerating the future of wholesale remarketing.
Requirements
- High School diploma or equivalent experience/education
- 1-2 Years of related experience in an administrative capacity
- Tech-savvy, and comfortable using Google Suite
- Strong customer service and communication skills
- Excellent organizational and time management skills
Nice To Haves
- Experience with AMS, VTrace, and other OPENLANE systems
- Bilingual in English and French
Responsibilities
- Provide outstanding customer service by assisting dealers with a range of requests, including greeting customers, answering calls and emails, processing payments, and resolving inquiries.
- Coordinate administrative tasks related to dealer registration, title management, and eBusiness processes.
- Perform clerical duties such as data entry, processing information, and generating reports.
- Manage and maintain accurate records, both electronically and manually.
- Assist with other administrative tasks as needed, including sale day functions.
Benefits
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
