Office Clerk - Credit

Co-op•Outlook, SK

6d•Onsite

About The Position

Riverbend Co-op is looking for a detail-oriented, customer-focused Office Clerk-Credit to join our Finance team in Outlook and support the financial operations of our growing local Co-op. Reporting to the Chief Financial Officer, this position supports credit and accounts receivable administration by maintaining accurate records, processing statements and reconciliations, keeping account information current, ensuring policy compliance, supporting financial accuracy and customer service, and protecting the integrity of the credit function. The Office Clerk-Credit also assists with board reports, provides solutions and recommendations, and helps mitigate local co-op credit risk by reviewing credit applications, customer information, credit performance, and process improvements.

Requirements

High school diploma
Accounting Certificate or Diploma.
3-5 years of experience in finance roles.
Strong computer skills, attention to detail, and technical knowledge.
Ability to provide guidance and support on credit work to the Senior Leadership Team and Team Leaders as required.
Ability to work with minimal supervision in general day-to-day duties and bring unusual concerns or complex issues forward to the Team Leader.

Responsibilities

Provide an excellent guest service experience as the first priority over all other duties at Riverbend Co-op, including responding in a professional and courteous manner to inquiries in person and on the phone.
Process and maintain filing systems, apply knowledge of accounts receivable processes and the impact on accounts receivable accounts, and complete account reconciliations to ensure customer records are accurate, current, and aligned with company policies.
Maintain accurate, timely, and comprehensive customer credit files, including financial statements, reference information, payment history, larger payment arrangements, additional documentation, and additional security, if applicable.
Review, analyze, update, and negotiate with new applicants and customers seeking a credit extension or different terms to develop appropriately structured agreements, including terms, security, and limits, to mitigate credit risk.
Work with the Chief Financial Officer and other Riverbend Team Leaders to determine credit worthiness through credit checks and/or security, if applicable, required on high-risk accounts.
Analyze credit histories, customer financial information, overall industry risk, and trade data to determine credit risk, structure appropriate agreements, and mitigate unacceptable account risks by negotiating customer payment terms, security, and limits.
Ensure all statements are accurately processed and communicated in a timely manner, handle outstanding invoices, write-offs, and journal entries, and ensure required reports are distributed.
Key patronage adjustments, maintain equity change requests, assist in the preparation of board reports, and provide solutions and recommendations.
Adhere to all credit policies and procedures to ensure accuracy, consistency, and compliance in account administration while supporting effective risk management and strong internal controls.
Be aware of any issues or accounts that may affect the risk level of the portfolio, evaluate current processes and procedures, and provide recommendations to improve efficiency.
Assist with administrative duties as needed, such as opening and sorting mail, making copies of invoices upon customer request, and assisting in the preparation of statements for mailing every month end, with all information handled with the utmost confidentiality.
Complete all assigned training and other duties as assigned.