Office Clerk/Counselor Clerk - Helix Aviation Academy

Helix Community Schools•Baton Rouge, LA

About The Position

Helix Aviation Academy is seeking a highly organized, professional, and personable Office Clerk / Counselor Clerk to support daily school operations and provide administrative assistance to school staff, students, and families. The role serves as an important point of contact for the school and calls for excellent communication skills, attention to detail, and the ability to maintain a welcoming and professional environment. The ideal candidate has previous administrative experience in a school setting and familiarity with JCampus. The ideal candidate is friendly, dependable, detail-oriented, and passionate about supporting students and families. As one of the first points of contact for Helix Aviation Academy, this individual should demonstrate professionalism, patience, and a commitment to providing excellent service to the school community.

Requirements

  • High school diploma or equivalent required.
  • Strong organizational, time management, and multitasking skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office and general office technology.
  • Ability to interact professionally and positively with students, families, teachers, and school administrators.
  • Strong attention to detail and ability to handle confidential information appropriately.
  • Ability to work independently and collaboratively in a fast-paced school environment.

Nice To Haves

  • Previous experience as an office clerk, administrative assistant, or support staff member in a school setting preferred.
  • Experience with JCampus strongly preferred.

Responsibilities

  • Provide daily administrative and clerical support to school administration and counseling staff.
  • Greet and assist students, parents, visitors, and staff in a professional and welcoming manner.
  • Maintain accurate student records, files, and confidential documentation.
  • Assist with student enrollment, attendance records, scheduling, and other administrative processes.
  • Enter, update, and maintain student information in JCampus and other school systems.
  • Answer phone calls, respond to emails, and communicate important information to families and staff.
  • Assist the counseling department with scheduling appointments, maintaining records, and coordinating student services.
  • Support school events, meetings, and other administrative activities as needed.
  • Maintain confidentiality of student and family information in accordance with school policies and applicable privacy requirements.
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