Office Cashier

American Furniture Warehouse • Broomfield, CO

8d • Onsite

About The Position

The Front Office Cashier plays a critical customer service role by providing customers with fast, friendly, accurate service. They are responsible for providing excellent customer service, efficiently and accurately completing sales and service transactions at the cash registers, as well as handling customer issues that may arise on the sales floor.

Requirements

• Professional Appearance
• Knowledge of our company values of accountability, honesty, and safety for our employees and customers
• Positive attitude with strong interpersonal skills
• Basic reading, arithmetic, writing, and oral communication skills
• Must be able to stand/walk
• Requires lifting/handling/carrying material or equipment of moderate weight (8-50 pounds)
• Pass a pre-employment drug screen and background check upon the job offer

Nice To Haves

• Ability to apply technology, including Ipads, storis, excel, and Windows

Responsibilities

• Providing excellent customer service
• Efficiently and accurately completing sales and service transactions at the cash registers
• Handling customer issues that may arise on the sales floor
• Adhering to AFW asset protection policies and identifying and preventing fraud
• Coordinating and working effectively with multiple departments to continuously improve processes, maximize efficiency, and exceed customer service expectations
• Applying technology, including iPads, Storis, Excel, and Windows
• Promoting awareness of AFW's safety policies and procedures
• Taking ownership of enhancing the customer experience
• Addressing customer complaints and resolving problems as needed
• Partnering with selling and sales support associates to provide superior customer service (i.e., assist customers and answer phones)
• Leveraging technology to facilitate the customer experience
• Completing customer transactions accurately and efficiently at point-of-sale
• Executing consistent operational and selling processes (i.e., credit application process)
• Educating customers and employees on our Satisfaction Guaranteed return policy
• Assisting in resolving fundamental customer issues
• Assisting with merchandise support tasks (i.e., maintenance, straightening merchandise)
• Using primary internet navigation to access and print information/reports
• Responding to public address system announcements
• Identifying and reading reports, tickets, and UPC labels
• Recognizing, identifying, and using merchandise and necessary reports

Benefits

• Pay: $18/HR + DOE
• Weekly Pay
• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED