Office-Based Sales Manager

Suzuki Motor USA, LLC•Brea, CA

22d•Hybrid

About The Position

Under the direction of the National Sales Manager, the incumbent is responsible for the overall retail sales, wholesale sales, accessory sales, ancillary product sales, management of dealer inventory, coordination of dealer advertising, sales promotions, and merchandising efforts of assigned dealers. Must operate within established budget guidelines. Position is intended to develop skills and knowledge for the incumbent to transition to a Field-Based Area Sales Manager position when/if a position may open.

Requirements

Minimum three years outside sales experience with emphasis in retail sales in a motorcycle or related industry.
Background in retail finance and dealer support/development is a definite plus.
Extensive overnight travel could be required.
Excellent selling and organizational skills required, along with effective written, verbal communication, and presentation skills.
Ability to ride Motorcycle and ATV product required.
Must have a valid state certified motorcycle endorsement on driver’s license.
Must possess mobility to move wheeled motorcycle and ATV product, work in a standard or home office setting, and use standard office equipment, including a computer.
Must be able to travel extensively and to attend meetings away from the employee's home city.
Should have the strength to lift and carry materials weighing up to 50 pounds; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
Business casual attire, such as "Dockers" style slacks with a polo or button-down shirt required for all dealer visits, consumer events, office visits, or any time meeting the public while representing the company.

Nice To Haves

Background in retail finance and dealer support/development is a definite plus.

Responsibilities

Attain assigned monthly, quarterly, and fiscal year retail sales goals by helping assigned dealers with advertising, promotional activities and merchandising to retail Suzuki Motorcycles and ATVs in conjunction with Suzuki programs.
Maintain market share in assigned dealers PMA higher than or equal to national average.
Attain assigned monthly, quarterly, and fiscal year wholesale goals. Special assignments are provided as additional wholesale goals.
Utilize Suzuki programs and follow direction of the National Sales Team to attain wholesale goals.
Improve performance of assigned dealers with the goal of transitioning those dealers to coverage by Area Sales Managers.
Prepare a monthly plan to maintain and upgrade existing dealer network.
Manage Area dealer inventory responsibly to ensure quick product turn. Maintain inventory turn rate equal or better than national average. Limit amount of non-current inventory.
Work with Field-Based Area Sales Managers to ensure that non-current inventory is transferred between dealers and sold when possible.
Make effective dealer visits using the provided Dealer Contact Reports.
Communicate weekly pertinent contact with assigned dealers to the National Sales Team.
Prepare/document information concerning Area dealers as to their progress or lack of progress in connection with their performance.
Build relationships with dealership staff essentially through phone calls and video conferencing.
Review Suzuki Retail Finance, Accessory, Advertising, and Retail Program bulletins to be sure dealers are updated and informed on the current Suzuki programs.
Promote the sales of ancillary sales support products, such as Suzuki Extended Protection, etc., with each dealer communication.
Work with Area Sales Managers on any group promotions and advertising activities with the surrounding dealer network.
Encourage advertising participation and ensure Co-op funds are being utilized by the dealer network.
Ensure dealers are utilizing Suzuki branded fixtures.
Provide merchandising and display advice to maintain a strong Suzuki product presence and image.
Ensure dealers install any Suzuki décor material or program materials as provided in conjunction with current promotions.
Achieve commitments for facility upgrades; display layouts and Suzuki identification to improve or provide a recommended Suzuki presence and image.
Enthusiastically participate in Suzuki or Suzuki dealer-sponsored open houses, consumer shows, demo events, product displays, and meetings under the direction of the National Sales Team as needed.
Learn and maintain a high level of Suzuki product knowledge.
Prepare and implement product knowledge training for all Area dealership personnel annually.
Train all Area dealers' personnel on Suzuki policies and procedures.
Communicate all competitive sales activities to the National Sales Manager both in written and verbal communications, as needed.
Communicate all assigned dealer activities to the Sales Management team weekly, including recommendations and suggestions for improving the Suzuki effort.
Prepare and submit all reports as per company policy in a timely fashion as directed by management.
Operate company-provided equipment professionally, as well as keep all equipment in excellent condition.