Office Based Program Assistant - SACOT

Southeastern Integrated Care LLCPembroke, NC
Onsite

About The Position

The Office Based Program Assistant is part of the Substance Abuse Comprehensive Outpatient Treatment (SACOT) team that provides person-centered services addressing a breadth of beneficiary’s needs, helping him or she achieve their personal goals.

Requirements

  • High school diploma, GED, or equivalent
  • Minimum of one year experience in a clinical or clerical setting
  • A combination of education and experience may be acceptable
  • Ability to problem solve
  • Excellent communication and organizational skills
  • Demonstrated proficiency with Microsoft Office/Google Workspace applications
  • Ability to empathetically interact with beneficiaries and their families

Responsibilities

  • Organizing, coordinating, and monitoring all non-clinical operations of the ACT or SACOT Team
  • Managing medical records
  • Operating and coordinating the management information system
  • Maintaining accounting and budget records for beneficiary and program expenditures
  • Entering and tracking team performance and beneficiary outcome data, as well as running reports on such data
  • Providing support to the team by receiving calls and responding to office walk-ins, triaging and coordinating communication between the team and individuals
  • Actively participating in the daily team meeting, assisting with organizational recordkeeping and scheduling activities
  • Collaborate with ACT or SACOT staff to ensure that beneficiary programs are operating as intended
  • Other duties as assigned
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