Part Time Office Attendant (Recreation)

City of Kingman•City of Kingman, AZ

6d•Onsite

About The Position

The primary function of an employee in this class is to perform routine clerical and office support to a department, division or program. This is accomplished by responding to inquiries and providing general information, typing basic documents, entering and validating data, providing telephone and office coverage, cash handling/recording, and other routine office activities. Assignment also includes providing assistance in the planning and holding of events, trips, activities in support of Recreation programs within the Parks & Recreation Department.

Requirements

Minimum 18 yrs of age with High School Diploma or GED equivalent
One (1) year of experience in an office setting performing general clerical duties
Some public contact and/or cash handling/recording experience
Use of computer and related software experience, preferably with Microsoft Office products, CivicRec software
Valid Arizona state driver’s license or ability to obtain one within six (6) months
Knowledge of City policies and procedures, effective customer service procedures and techniques.
Knowledge of the principles of recordkeeping and file management practices and procedures.
Proper English spelling, grammar, and punctuation.
Cash handling, accountability and recording.
Skill in data entry, operating a personal computer utilizing a variety of business software.
Utilizing computer hardware and software to accomplish work assignments (i.e., Microsoft Office, Excel, CivicRec) and demonstrate proficiency to update documents, spreadsheets, and databases.
Working productively in a team environment.
Skill in the effective, safe operation of listed tools and equipment.
Ability to understand and follow directions given by immediate supervisor.
Respond to requests and inquiries tactfully and courteously.
Perform basic arithmetic calculations.
Communicate effectively both orally and in writing.
Work independently to complete daily activities according to work schedule
Maintain confidentiality
Provide thoughtful and thorough analysis
Listen and communicate effectively with a diverse group of people
Works cooperatively with other City employees, elected officials, agents or other governmental entities and the general public.

Nice To Haves

Any combination of education, experience and training which demonstrates the knowledge and experience to perform the duties and responsibilities of the position.

Responsibilities

Provides assistance and customer service by answering telephones and greeting staff and customers.
Responds to inquiries and requests for information and refers, when necessary, to appropriate staff, registers patrons for programs, trips, park permits, field/court reservations, etc., and issues permits for usage of park facilities, pool, etc.
Updates and maintains files, automated data management systems, and review input for accuracy; Retrieves and reports information as needed.
Performs clerical and administrative duties, including data entry, record keeping, preparing and processing various documents and maintaining files both paper and electronically.
Prepares documents, collects data, and enters information into computer tracking systems; scans, prepares and proofreads documents for distribution.
Analyzes, gathers, and organizes data to provide information for department assignments, special projects or reports.
Ensures collection and recording receipt of appropriate payment (cash, credit card transactions); Handles and records cash and credit card transactions in accordance with department and City procedures.
Assists in coordinating department events and provides assistance during events.
Assists with recreation program, events and activities: Setting up and taking down equipment for various park and recreation programs, prepares facilities for park and recreation program use.
Provides excellent and proficient customer service to both internal and external customers.
Communicates and acts in a professional manner with the public, coworkers, and work contacts.
Regular attendance is an essential function of this job to ensure continuity.
May be required to work early mornings, evenings, weekends and holidays as needed.
Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions.
Composes, types and prints reports, general letters, spreadsheets, e-mail, and memoranda from rough drafts or general instructions, involving the assembly of data from computer and paper file or record sources.
Utilizes current city-wide and/or department specific software to complete assignments.
Attends related training sessions, various meetings, citizen committees and citizen boards, as directed.
Maintain regular attendance and recognize attendance as an essential function of this job to ensure continuity.
Willingness to work shifts and hours for department held events and activities to include the working of early mornings, evenings, nights, weekends, and holidays as scheduled and as necessary; and work in different weather conditions with exposure to the elements.
Operates a city vehicle to run errands and attend to events.
Operate golf cart on park premises.
As needed, unlock and lock facilities.
Performs special assignments as required.