TEAM CLERICAL - PERMANENCY - EAST ST. LOUIS

State of Illinois•East St. Louis, IL

1d•$4,144 - $5,429•Onsite

About The Position

The Illinois Department of Children and Family Services is hiring an Office Associate to serve as Team Clerical in East St. Louis. Under direction, this position provides complex, specialized clerical services to a team of supervisors and professional child welfare or child protection staff. Duties include answering phones, greeting visitors, maintaining files, and providing general clerical support. The role supports the Department’s operations and requires strong organizational and communication skills. The position is based at 10 Collinsville Ave, East St. Louis, Illinois, and is fully in-office; hybrid work is not available. Work hours are 8:30 a.m. to 5:00 p.m., Monday through Friday. The anticipated starting salary is $4,144 per month, with a full range of $4,144 to $5,429 per month. This is a union position governed by the relevant collective bargaining agreement.

Requirements

Knowledge, skills, and mental development equivalent to completion of high school.
Two years of office experience.
Ability to keyboard accurately at 45 words per minute.
Completion of a background check and self-disclosure of criminal history.

Responsibilities

Serve as Team Clerical.
Answer incoming phone calls and greet visitors.
Establish and maintain case files.
Complete and keyboard travel vouchers from handwritten materials, calculate and review them for accuracy, and return them to workers for review and signature.
Provide clerical office support as a secretary to team supervisors and professional staff.
Orient professional and other clerical staff regarding Departmental rules and office procedures.
Perform other duties as required or assigned that are reasonably within the scope of the listed duties.

Benefits

Pension program.
Competitive group insurance benefits, including health, life, dental, and vision insurance.
Three paid personal business days annually.
Twelve paid sick days annually, with sick days carrying over from year to year.
10–25 days of paid vacation annually; 10 days in the first year of employment.
Thirteen paid holidays annually, and 14 in even-numbered years.
Flexible work schedules when available and dependent upon position.
12 weeks of paid parental leave.
Deferred Compensation Program, a supplemental retirement plan.
Optional pre-tax programs, including Medical Care Assistance Plan (MCAP) and Dependent Care Assistance Plan (DCAP).
Eligibility for the Federal Public Service Loan Forgiveness Program.
Eligibility for GI Bill training and apprenticeship benefits for qualifying veterans.
Five percent salary differential for bilingual positions.
Commuter Savings Program (Chicago only).