Office Associate

Southeast Consolidators•Garland, TX

8h•Onsite

About The Position

The purpose of the Office Associate is to accurately enter information into SECO’s and our customers’ systems, telecommunication activities, and support internal and external customers. This role involves updating inbound and outbound load information, managing documents, maintaining reports, and handling phone calls. The position requires attention to detail, computer proficiency, and the ability to work in a fast-paced environment.

Requirements

0 - 2 years of experience in freight consolidation and/or shipping and receiving environment, or related field is desired.
High school diploma or equivalent preferred.
Must be detail oriented and accurate along with the ability to multi-task.
Must be able to demonstrate basic typing and computer skills.
These should include checking and sending emails, ability to use Microsoft Excel and Word, answering and transferring phone calls, electronic document filing, and office machine operation.
Familiarity with AS 400 and PC applications.
Excellent verbal and written communication skills.
Must be able to work in a team environment and support other team members.
Takes pride in doing good work, has a positive attitude, and promotes SECO’s fundamentals.
Ability to prioritize tasks and manage time efficiently and effectively.

Responsibilities

Accurately update inbound load information into multiple systems for inbound shipments.
Update completed inbound loads within multiple systems.
Shortages, overages, damages, and other information should be properly notated and updated.
Entering and tendering outbound loads into multiple systems.
Partially loaded outbound trailers are to be updated as well.
Match, scan, and electronically file inbound and outbound documents as well as Target unloading reports prior to disposing of the paperwork.
Maintain reports and spreadsheets throughout the day and submit them internally and to the customers, if required.
Entering unloading report data into the system for the assigned DC’s.
Promptly and courteously answer phone calls, assist caller, and transfer calls to the appropriate party or department.
Reporting findings and general notes on daily processes to their manager/supervisor.
Report any malfunctioning equipment or programs to their manager/supervisor.