Office Associate

State of Illinois • Madison, WI

4d • Onsite

About The Position

The Illinois State Police (ISP) Division of Criminal Investigation is seeking a detail oriented and service focused Office Associate to join our team. The Office Associate serves as the FOIA Coordinator for Zone 6, managing all FOIA requests and responding to inquiries across mail, phone, and email within required deadlines. The role maintains specialized, confidential investigative records and supports Zone 6 as the Alternate LEADS Agency Coordinator. Additionally, this position provides front ‑ line office support, including receptionist duties, directing communications, and distributing incoming correspondence to staff. ISP encourages all those who qualify to apply!

Requirements

• Requires knowledge, skill and mental development equivalent to completion of high school and two (2) years of office experience.
• Requires the ability to keyboard accurately at 45 wpm.
• Pass the Illinois State Police Background Investigation.
• Pass the Illinois State Police Drug Screening.

Nice To Haves

• Prefers a minimum of two (2) years' experience of office practices, procedures and programs.
• Prefers a minimum of two (2) years' experience of composition, grammar, spelling and punctuation.
• Prefers a minimum of two (2) years' experience of basic mathematics.
• Prefers a minimum of two (2) years' experience of Microsoft Office Suite.
• Prefers ability to follow oral or written instructions.
• Prefers ability to operate commonly used manual and automated office equipment and perform routine maintenance.

Responsibilities

• Serves as the Freedom of Information Act (FOIA) Coordinator for Zone 6.
• Responds to mail, telephone, and email inquiries and retrieves documentation as appropriate and within specified time restraints.
• Prepares and maintains complex, highly specialized and confidential investigative records and reports.
• Serves as the Alternate LEADS Agency Coordinator for Zone 6.
• Functions as office receptionist, receives telephone calls and other communications directed to staff.
• Reads and distributes incoming correspondence.
• Performs other duties as required o r assigned which are reasonably within the scope of the duties enumerated above.

Benefits

• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs.
• Employees earn twelve (12) paid sick days annually.
• Ten to twenty-five (10-25) paid vacation days based on years of service.
• Employees earn three (3) paid personal days pro-rated based on start date.
• Thirteen-Fourteen (13-14) paid state holidays annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED