OFFICE ASSOCIATE
About The Position
Under direction, performs a variety of complex, specialized clerical information, and assistance functions in support of an Adjudicative Section. Verifies movement of case material using independent judgment and knowledge. Assists other support staff in completion of Adjudicative Support Unit functions including clerical duties, printer tender duties and correspondence preparation to ensure processing of cases within the unit. Under direction, performs specialized clerical and assistance functions in support of the Adjudication Section related to the applications for benefits under disability and supplemental security income provisions of the Social Security law employing judgment in applying policies and procedures in accordance with federal policies and bureau procedures. Reviews non-processed and disassociated documents for electronic scanning to include paper mail, faxes and electronic mail in the Validation Queue. Assembles outgoing requests for medical records, school records, claimant and third-party forms and follow up letters. Operates commonly used manual and automated office equipment. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Requirements
- Requires knowledge, skill, and mental development equivalent to completion of high school.
- Requires two (2) years of office experience.
- Requires ability to pass a federal employment background check. Individuals selected for positions with the Illinois Disability Determination Service (DDS) must go through a complete federal background investigation suitability determination by the Social Security Administration. Those individuals meeting the state requirements for employment must first complete the federal background investigation prior to their start date. This is necessary to determine whether an employee can be issued credentials in order to have access to the Social Security Disability data, records and systems. Further details will be provided during the pre-employment background check process.
Responsibilities
- Performs specialized clerical and assistance functions in support of the Adjudication Section related to the applications for benefits under disability and supplemental security income provisions of the Social Security law employing judgment in applying policies and procedures in accordance with federal policies and bureau procedures.
- Reviews non-processed and disassociated documents for electronic scanning to include paper mail, faxes and electronic mail in the Validation Queue.
- Assembles outgoing requests for medical records, school records, claimant and third-party forms and follow up letters.
- Operates commonly used manual and automated office equipment.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Benefits
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick days annually (Sick days carry over from year to year)
- 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
