Office Associate II - Augusta - 2710 (Limited Period)

State of Maine•Augusta, GA

10d•$18 - $26•Onsite

About The Position

The Department of Marine Resources (DMR) landings program and licensing division is seeking applicants with strong communication and organizational skills to fill an Office Associate II position in the Biological Monitoring & Assessment Division/Bureau of Marine Science located at the Augusta office located within the Marquardt Building. This is an office support position that involves outreach work with lobster harvesters as the DMR moved to 100% lobster harvester reporting. These positions are responsible for contacting harvesters and explaining reporting requirements to harvesters who have submitted incomplete reports or who have failed to report. These positions will assist industry with electronic reporting outreach, including but not limited to answering questions about electronic reporting and walking industry through the electronic reporting process. This position will also be assisting licensing in data entry of license applications into the Licensing Database (LEEDS), issuing tags based on license type, assisting with walk-ins at the counter, and covering in the absence of licensing staff. This position will also assist harvesters and dealers with issues that arise when submitting license applications that come in through the mail or in person, or issues they may have obtaining licenses online. Questions that come into licensing with regard to reporting will be the responsibility of this position. This position will cover phones on a rotating schedule, and direct calls appropriately. This position will, on a rotating basis, assist with the deposit and tag orders. Work is performed under general supervision and is based out of the Marquardt Building in Augusta.

Requirements

Competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks.
Ability to use independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
Resume includes the month and year for any relevant experience listed.
Resume includes the duties and responsibilities associated with each position.
Any experience that was not full-time employment is identified as such.

Nice To Haves

Strong communication and organizational skills.
Knowledge of relational database structure and implementation.
Experience in Microsoft Access and Excel.
Ability to work with limited supervision.

Responsibilities

Contacting harvesters and explaining reporting requirements to those who have submitted incomplete reports or failed to report.
Assisting industry with electronic reporting outreach, including answering questions and guiding them through the process.
Assisting licensing in data entry of license applications into the Licensing Database (LEEDS).
Issuing tags based on license type.
Assisting with walk-ins at the counter.
Covering in the absence of licensing staff.
Assisting harvesters and dealers with issues related to submitting license applications or obtaining licenses online.
Handling questions that come into licensing with regard to reporting.
Covering phones on a rotating schedule and directing calls appropriately.
Assisting with deposit and tag orders on a rotating basis.

Benefits

13 paid holidays
12 days of sick leave
3+ weeks of vacation leave annually
State of Maine pays 85%-100% of employee-only health insurance premiums
Health Insurance Premium Credit (Participation decreases employee-only premiums by 5%)
State of Maine pays 100% of employee-only dental premiums
State of Maine contributes at least 14.06% of pay to the Maine Public Employees Retirement System (MainePERS)
Gym Membership Reimbursement (up to $40 per month)
Health and Dependent Care Flexible Spending Accounts
Public Service Student Loan Forgiveness eligibility
Living Resources Program (employee assistance program)
Forty-two (42) consecutive calendar days of fully paid parental leave for all employees welcoming a child
Voluntary Deferred Compensation (MaineSaves 457(b) account)