Office Assistant

Applecart•New York, NY

3d•$68,000 - $80,000•Onsite

About The Position

Applecart is seeking an Office Assistant for its NYC office. This role is crucial for supporting the daily operations of the office and creating an exceptional workplace experience. The ideal candidate is organized, detail-oriented, proactive, and enjoys a fast-paced environment. As part of the Office Management team, you will collaborate with various internal teams, building management, and external vendors to ensure smooth office operations. You will work closely with the Office Manager to maintain office spaces, assist with onboarding, coordinate vendors, and ensure the office is ready to support employees daily.

Requirements

3+ years of experience in office operations, office administration, workplace experience, hospitality, facilities, or a related role.
Experience supporting a fast paced, high growth, or professional office environment.
Strong written and verbal communication skills.
Exceptional organizational skills with strong attention to detail.
Ability to assess competing priorities, exercise sound judgment, and effectively prioritize work in a fast paced environment.
Demonstrates initiative, accountability, and a strong sense of ownership.
Ability to work independently with minimal direction while collaborating effectively with cross functional teams.
Ability to adapt to changing priorities and business needs.
Maintains a positive, solutions oriented attitude and responds to changing priorities with flexibility, professionalism, and a willingness to support evolving business needs.
Proactively identifies operational needs and opportunities for improvement while maintaining a high quality workplace experience, and communicates recommendations to the Office Manager as appropriate.
Demonstrated problem solving skills with the ability to identify issues, recommend solutions, exercise sound judgment within the scope of the role, and escalate when appropriate.
Ability to anticipate operational needs and take proactive action to support day to day office operations.
Consistently follows through on commitments, meets deadlines, and communicates proactively when support is needed.
Strong customer service and interpersonal skills with the ability to build positive working relationships.
Maintains a high level of professionalism, discretion, and confidentiality when handling sensitive information.
Proficiency with Google Workspace and Slack

Nice To Haves

experience with Zendesk, Brivo, LastPass, Brex, Canva, or similar workplace technology is a plus.

Responsibilities

Partner closely with the Office Manager to execute operational priorities and support changing business needs.
Support the day to day operations of multiple office floors.
Conduct routine walkthroughs of office spaces to identify and proactively address operational, cleanliness, inventory, maintenance, and workplace experience needs.
Receive, unpack, organize, and distribute office deliveries.
Restock kitchens, pantries, conference rooms, and restrooms to maintain a clean, organized, and well stocked workplace.
Monitor inventory levels and communicate replenishment needs.
Support conference room readiness and maintain common areas throughout the day.
Coordinate with vendors and building management for deliveries, maintenance, repairs, and scheduled visits.
Assist with new hire onboarding and onboarding logistics, including workspace preparation and welcome materials.
Provide reception desk coverage as needed.
Respond to Office Management requests through Zendesk and Slack while ensuring timely follow up and resolution.
Support administrative projects and other operational priorities as assigned.
Support office events, meetings, and employee experience initiatives as needed.
Perform other duties as assigned.