Dean of Students Office Assistant

University of North FloridaJacksonville, FL
Onsite

About The Position

The Office Assistant provides administrative and customer service support for the Dean of Students Office. This position serves as a primary point of contact for students, families, faculty, staff, and visitors, assisting with front desk operations, office organization, scheduling, and general administrative functions. The Office Assistant helps ensure efficient daily operations while maintaining confidentiality and professionalism when working with sensitive student information.

Requirements

  • This position requires a background check.
  • In conjunction with the University's policy, this position may also require a credit check.
  • The holder of this position is designated as a “Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.
  • This position has been designated as a Campus Security Authority (CSA).
  • This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security.
  • As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of.
  • A CSA is not expected to investigate or determine whether a criminal incident actually took place.
  • A CSA's responsibility is a duty to report.
  • All positions designated as CSAs are required to complete an online or in-person training session.

Responsibilities

  • Greet and assist students, faculty, staff, parents, and visitors in person, by phone, and through email.
  • Provide information regarding Dean of Students Office services, programs, and resources.
  • Schedule appointments and assist with calendar management.
  • Maintain electronic and physical records, ensuring accuracy and confidentiality.
  • Assist with data entry, case management systems, and document preparation.
  • Support office operations by managing correspondence, filing, scanning, copying, and mail distribution.
  • Maintain a welcoming, organized, and professional office environment.
  • Perform other administrative duties as assigned.
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