Office Assistant - Oncology Special Care

Nebraska Medicine • Omaha, NE

3d • Onsite

About The Position

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Office Assistant - SCU Buffett Cancer Center Position Highlights: Nebraska Medicine is now taking applications for a talented individual to join us as an Office Assistant in the Oncology Special Care Unit at Buffet Cancer Center, in Omaha NE. Shift: Working variable days Monday - Sunday, 6:30am-7:00pm 36 hours per week, Benefits eligible. Duties: Office Assistant - SCU Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.

Requirements

• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.

Nice To Haves

• Prior experience working with customers or patients preferred.
• Experience with Telecommunication system, ComputerLog books, and schedules preferred.
• Experience with general office materials/equipment preferred.

Responsibilities

• Serve as receptionist for assigned department(s) for internal and external customers.
• Provide clerical and general office support for departmental operations.
• Support external customers, such as patients and their families, as primary responsibility.
• Support department or office as secondary responsibility.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees