Office Coordinator - Oncology

Hartford Healthcare • Hartford, CT

3d

About The Position

We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment . As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. W ork where every moment matters. Every day, over 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The Office Coordinator will provide coordination of patient service within the Oncology Practice Center. The Office Coordinator performs a variety of clerical duties including but not limited to\: scheduling of appointments in all areas mentioned above, managing provider templates, managing resident/fellow rotation schedules, supporting the front office staff, running standard department reports and managing department’s referrals

Requirements

• High school diploma or equivalent
• 3 Years of Experience in a fast-paced medical office required
• Strong working knowledge of insurance requirements
• Solid working knowledge of Microsoft Office software.
• Basic working knowledge of medical terminology.
• Ability to travel independently to satellite offices with or without advanced notice.

Nice To Haves

• Epic experience preferred.

Responsibilities

• Oversee all front office functions and maintains department organization
• Perform various administrative functions including phones, scheduling appointments, referrals, managing reporting, and other related computer tasks
• Manage provider templates and meeting schedule
• Support front office staff questions and coverage
• Support and manage lean daily huddle board
• Communicates effectively and acts as a liaison between office personnel, physicians, patients, hospital personnel, and patient accounts
• Researches and obtains prior authorizations and resolution to missing charges and other documents to facilitate efficient billing procedures and operations
• Assists patients and physicians regarding patient payment/billing concerns and notifies appropriate personnel to obtain resolution
• Provides lead coordination and expert knowledge of the electronic scheduling system.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees