Office Assistant

Macomb County Government

8d•$37,571 - $48,595•Onsite

About The Position

Performs routine to moderately difficult clerical duties according to established policies and procedures. This position is located in the Immunization program of the health department. The role involves performing clerical duties, recording and posting information, verifying accuracy, preparing documents, typing correspondence, compiling information for reports, processing payments, entering data, maintaining files, distributing notices, making copies, and handling incoming telephone calls and emails. The position also requires operating standard office equipment.

Requirements

High School diploma or GED equivalent
Possession of a valid Michigan driver’s license and operable, insured automobile for authorized travel
Knowledge of modern office procedures and methods
Knowledge of various and specialty designated data processing/computer systems and applications for office administration across many departments in the County
Skill in interpersonal skills necessary to develop and maintain effective and appropriate working relationships with staff and the public
Skill in providing customer service to internal and external customers via phone, email and in person
Skill in performing a variety of duties, often changing from one task to another of a different nature
Skill in performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
Skill in organization and time management
Skill in operating personal computers with current versions of office efficiency software and applications
Skill in performing data entry to multiple types of database applications for registration, enrollment, service provision, billing, inventory and statistical review and reporting
Ability to work in an environment which embraces the county’s Dignity Campaign
Ability to effectively speak, write and understand the English language
Ability to understand and carry out oral and written directions
Ability to accurately organize and maintain paper documents and electronic files
Ability to maintain the confidentiality of information and professional boundaries
Ability to provide excellent customer service to both internal and external customers with tact and courtesy
Ability to meet schedules and deadlines of the work
Ability to perform low to moderate level clerical/administrative related duties with a high degree of accuracy
Ability to learn new policies, practices and procedures
Ability to read and understand laws, rulings and other published guidance

Nice To Haves

Previous clerical work experience
Effectively speak, write and understand a language other than English is preferred

Responsibilities

Performs clerical duties according to established policies and procedures.
Records or posts information in journals, files and/or other departmental records.
Verifies the accuracy of information and prepares forms, records, requests for funds and other documents.
Types and/or prepares vouchers, forms, memos, letters, records and other correspondence according to established policies and procedures.
Performs calculations and compiles information for and prepares various documents and reports.
Opens, sorts, tallies and records payments and other documents received.
Enters information on records and forms.
Compiles and maintains departmental files.
Distributes notices, forms and other documents.
Makes duplicate copies of reports and/or information and routes to proper persons, departments and/or files.
Receives incoming telephone calls and e-mails; provides assistance by answering questions and inquiries appropriate to skill level; relays messages to appropriate individuals or departments.
Operates standard office equipment such as personal computers, facsimile machines, copiers, scanners, calculators and adding machines.
Performs related duties as assigned.