Part Time Office Assistant for Substance Use Disorder Services

A Caring Alternative•Morganton, NC

19h•Onsite

About The Position

A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile, we will not only improve lives, but we will also create success in the lives of the people we support. The primary function of this position is to organize, coordinate, and monitor all non-clinical operations of the SUD Team. Substance Use Disorder Services (SUD) provides structured individual and group addiction activities and are provided at an outpatient program designed to assist adult a time-limited, multi-faceted approach treatment service for adults to begin recovery and learn skills for recovery maintenance. These services are provided during day and evening hours to enable beneficiaries to maintain residence in their community, continue to work or go to school, and to be a part of their family life.

Requirements

Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs.
Valid driver’s license, auto insurance coverage and reliable transportation
Pass criminal background check and other regulatory checks
Provide proof of your education
CNA II, CMA, NC Med Tech Certification
High School Diploma or equivalent.
One (1) year of professional adult substance use work experience
Must be at an acceptable standing with the Nurse Aide Registry.
Exceptional written, oral, interpersonal, and organizational skills.
High level proficiency in Microsoft Office- MS Word, Excel, Access, and PowerPoint.

Nice To Haves

At least 3 years’ experience in clinical services, primary and behavioral health care integration, organizational change processes, and consultation and training development/implementation.
experience treating individuals with SPMI.

Responsibilities

Operate and coordinate the management information system
Manage medical records
Maintain accounting and budget records for individual and program expenditures, as needed
Provide support to the team by receiving calls and responding to office walk-ins, triaging and coordinating communication between the team and individuals
Actively participate in the daily team meeting, assisting with organizational record keeping and scheduling activities
Assist with biochemical assays and record results.
Collect data and generate reports as required by ACA, MCO’s, funding bodies (Burke County Opioid Grant) and accrediting/regulatory bodies
Answer the telephone and greet the public
Verify units authorized and dates
Enter Authorizations into the electronic medical records system
Link medical records requested by authorized vendors (i.e. hospitals, MCO, etc)
Assist business office in tracking denials
Assist with discharges, transitions, and admissions

Benefits

Competitive rate of pay.
Work related mileage is paid tax free.
Flexibility
Healthy work-life balance.
Solid training is provided & paid for by the company.
Free CPR, First Aid and NPI training.
CEUs are available and external training is also paid for by the company.
Company laptop provided for most positions
401(k) & Roth retirement plans
Company matching 401(k) & Roth
11 paid holidays
Direct deposit
Paid Time Off accrual begins upon hire, 100 hours first year
Major medical, dental & vision insurance plus 16 hours paid sick time after 60 days
Company paid Life Insurance policy
Short term & long-term insurance available
Employee Assistance Program for free financial, emotional & legal help