Office Assistant

Select Medical•Plano, TX

25d•Onsite

About The Position

Select Medical is seeking an entry-level Office Assistant to support the daily administrative operations within the Credentialing Verification Office (CVO). This role helps ensure efficient processes, compliance with standard operating procedures, and a professional work environment. This role provides excellent customer service, supports interoffice communication, assists with administrative tasks and inventory control, and helps maintain organized and effective office operations.

Requirements

Working knowledge of all office administrative job responsibilities, systems, and procedures.
Strong oral and written communication skills.
Ability to work independently.
Ability to build strong relationships and interact well with coworkers, customers, field associates, and businesses.
Excellent organizational and planning skills.
Demonstrated ability to prioritize to meet deadlines.
Attention to detail and problem-solving skills.
Customer service with a results-oriented approach to meet responsibilities.
Strong interpersonal skills.
Ability to use office equipment, faxes, copiers, etc.
Proficient in Windows technologies (ex. Word, Excel, PowerPoint).

Nice To Haves

Looking to start a career in the administrative side of healthcare.

Responsibilities

Responsible for the day-to-day administrative office functions and coordinating standard operating procedures to ensure organizational effectiveness, process efficiency, and safety within the Credentialing Verification Office (CVO).
Promote excellent customer service in all protocols and procedures to provide an exceptional experience through all interactions supported by the CVO.
Support interoffice communication protocols, administrative procedures, inventory control, and maintaining a professional work environment.
Handle all IT tickets relating to Network and Software set up, Phone and security access, Database Set up, Primary Source Verification sites, such as NPDB.
Serve as the point person for building management and maintenance needs, advising management of office needs/issues requiring attention, and following through until resolved (Cleaning company, Lighting outages, plumbing repairs, air-conditioning needs).
Manage relationships with vendors, service providers, and landlords, ensuring that all items are invoiced and paid on time.
Develop and implement office policies by setting up procedures and standards to guide the operation of the office, including mail, supplies, equipment, and errands.
Ensure effective cost management when ordering center supplies to include reconciling and posting of office charges.
Manage leadership schedules, calendars, and appointments (as requested).
Organize and schedule meetings and appointments as needs are identified and/or requested.
Partner with HR to maintain office policies as necessary and ensure compliance within the CVO.
Coordinate with IT department on all office equipment (printers, copiers, etc.).
Maintain office efficiency by carrying out planning and execution of equipment procurement, layouts, and office systems.
Actively participate in planning and executing company events.
Coordinate office staff activities to ensure maximum efficiency.
Implement procedural and policy changes to improve operational efficiency.
Prepare operational reports and schedules as assigned by the Director.
Maintain a safe and secure working environment.
Manage Departmental Email Inboxes: Payor Enrollment & CVO teams.
Work with the Payor Enrollment team on maintenance of CAQH Re-attestations as required.