Office Assistant - Office of the Registrar (Part - Time)

James Madison University•Harrisonburg, VA

4d•Onsite

About The Position

The Office of the Registrar at James Madison University is accepting applications for an Office Assistant. The Office Assistant will serve a vital role with the Office of the Registrar on the Transfer Credit Team. We are recruiting for one part-time wage position. The position will be a year-round part-time position working an average of 29 hours per week over the course of a calendar year. Part-time employees are not eligible for benefits.

Requirements

Knowledge of Microsoft Office Applications.
Ability to handle and prioritize a large volume of work.
Ability to maintain confidentiality of student record.
Ability to work independently but seek advice and direction from supervisor as needed.
Ability to serve constituents in personable and efficient manner.

Nice To Haves

Knowledge of university and office policies and procedures.
Knowledge of PeopleSoft Student Administration System

Responsibilities

Process college transcripts through the workflow process within our document management system.
Provide customer service in person and through phone/email
Enter data into PeopleSoft Student Administration System while ensuring data integrity, confidentiality and accuracy.
Work closely with students, faculty, staff and parents.
Assist in updating the Transfer Credit Equivalency Guide using TES (Transfer Evaluation System).
Perform moderately complex processes and exercise independent judgment with minimal supervision.
Resolve problems independently, answer questions and interpret and apply policies and procedures.
Resolve problems with a high standard for accuracy.
Perform back-up duties for other staff as needed.
Perform other duties as assigned.