Office Assistant

GFL Environmental Inc.•Brunswick, GA

11d•Onsite

About The Position

The Office Assistant will coordinate the daily administrative function within the branch by providing clerical and organizational support to Operations. Provides excellent customer service. Maintains accurate record keeping and providing for the proper safeguard of confidential information.

Requirements

Equivalent combination of education and experience.
Proficient in Microsoft Word, Excel, and Microsoft Office.
Associates Degree or equivalent from two-year college or technical school.
Two (2) to four (4) years related experience and/or training.
Valid work authorization in the country where the job is located is required.
Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Nice To Haves

Experience with AS400 and Tower preferred.
Excellent interpersonal skills.

Responsibilities

Support and assist the branch in meeting goals, requests, and Requirements: of the division and home office.
Maintains policy and procedures manual regarding branch audit Requirements:
Coordinate audit procedures for the branch.
Process manual municipal and commercial bills.
Enter new residential accounts and work orders into ERP system.
Handle customer questions in person and via the telephone.
Process credits and sales adjustments up to the established limit.
Pick up and sort incoming mail.
Prepare all month end reports including landfill accrual, commodity, etc and ensure reports are completed accurately and timely.
Ensure affirmative action logs are accurate and complete and sent to Human Resources quarterly.
Order and maintain the inventory relating to safety and all office supplies through ERP system.
Assist in training of new staff on branch procedures, customer service, computer systems, etc.
Enter changes to customer accounts or any customer concerns into Tower.
Assist Collections Department as needed.
Oversee proper application of established employee regulations and policies within the office and provide proper safeguard of confidential information.
Ensure accuracy of all billing including roll-off work orders and process manual billing accounts into the system.
For areas with Landfill responsibilities, responsibilities including weigh in and outs, scale testing, verification of hauling accuracy and other duties as required.
Ensure that reception area is neat and orderly.
Assist shop with administrative duties as needed.
Back-up on incoming calls and direct messages to appropriate personnel.
Address customer concerns and resolve problems as they arise.
Maintain a positive attitude and promote our corporate image by focusing on good customer service, cooperation, employee partnership, clear and positive phone manners and paying attention to detail.
Conform in all respects with applicable federal, state/provincial, and local laws, regulations, ordinances, and other orders and to all company policies, procedures and directives from supervisors.
Perform other duties and responsibilities as required or requested by management.

Benefits

We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions.
We aspire to create the right jobs in a way that brings you along with us.
At GFL, growth isn’t just for our business—it’s for our people.
Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey.
We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions.
With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life.
We’re proud to say that working for GFL is more than a job.
It’s an opportunity to make a difference and grow tremendously along the way.
Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life.
GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams.