Office Assistant

Merry Maids • Rancho Cucamonga, CA

9d • Hybrid

About The Position

Provides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assist with new hire paperwork, orientation, and training. This franchise is independently owned and operated by a Merry Maids® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

Requirements

• High school diploma/general education degree (GED)
• Bilingual: English/Spanish
• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to drive to customer homes as needed
• Ability to differentiate between variously colored cleaning products by identifying the color or product name
• Ability to define specific uses of cleaning products
• Ability to read and understand cleaning instructions indicated on customized service reports
• Microsoft© Office applications (Word, Outlook, PowerPoint, Excel)

Responsibilities

• Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
• Creates and updates schedules with new customer information and provide team members with daily appointments/routes.
• Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing.
• Assists with new hire paperwork, orientation, and training.
• Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.
• Answers phones and directs calls to appropriate party.
• Confirms customer appointments.
• Prepares laundry for the following day.

Benefits

• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid training
• Excellent work/life balance
• Real opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED