Office Assistant

The Jewish Board•New York, NY

13d•Onsite

About The Position

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities. The Office Assistant supports the program by carrying out tasks that ensure the clinic runs smoothly and we can provide quality services to our clients and families.

Requirements

High School Diploma plus 6-years of relevant work experience OR Bachelor’s degree plus 3-years of relevant work experience
Previous experience with medical billing and electronic case record keeping
Strong computer skills (word, excel, databases, etc)
Aptitude with numbers
Working knowledge of Microsoft Office
Ability to learn electronic health records and other software as required
Able to read/input data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens.
Able to input data into the Electronic Health Record.
Limited applications of manual dexterity and hand-eye coordination.
Strong attention to detail and record keeping
Team player who functions well in a multi-disciplinary team environment
Reliability and discretion
Adaptability
Communication, negotiation and relationship-building skills.
Organizational skills.
Time Management
Problem solving skills
Initiative

Responsibilities

Provide support to Office Manager and clinic administrative staff
Answer incoming calls and make necessary outgoing calls for our providers. Taking messages as needed for staff.
Checking in clients- insurance check, collect and apply payments, inform clinicians of clients arrival
Scheduling/re-scheduling clients and maintaining scheduling calendars for clinic staff
Record copayments and private fees in Avatar system
Verify payment front logs with daily receipts on a daily basis
Enter transportation data into the NYC PTAR system as needed
Assist with charts/filing/scanning, Photocopying and mail projects
Assist with coordinating Open Access: including explaining intake packets to clients, assigning clients in Avatar system
Track and anticipate clinic needs to order supplies accordingly
Maintaining the appearance of the reception area and waiting room.