Office Assistant (Temporary for 12 months) - Remote - Nationwide

Vituity • Sacramento, CA

5d • Remote

About The Position

Vituity is seeking an Office Assistant to join their team. This role is temporary for 12 months and is remote nationwide. The Office Assistant will be responsible for verifying and ensuring document accuracy, identifying errors or issues in documents/files/accounts, noting actions taken in patient accounts, completing data entry, providing documentation when requested, processing and routing incoming data, and performing other office support tasks such as filing, printing, and faxing. A high level of customer service is expected for both external and internal customers.

Requirements

• High School Diploma or GED equivalent required.
• One (1) year of on-the-job working experience required.
• Must be able to type a minimum speed of 40 words per minute or 7,000 data entry keystrokes per hour required.
• Ability to perform detail-oriented tasks with attention to accuracy.
• Skilled in effective and appropriate verbal and written communication, including spelling, grammar, and punctuation.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to provide excellent customer service and demonstrate strong interpersonal skills.
• Organizational skills, ability to prioritize, and comfortable working independently.
• Skilled in basic computer programs and ability to operate general office equipment.
• Ability to navigate multiple computer applications/systems.
• Ability to use 10-key by touch.
• Ability to establish and maintain effective working relationships and work in a team environment.
• Ability to correctly add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to prioritize workflow and meet performance and/or volume expectations.
• Ability to take accountability and responsibility with all assigned daily tasks.
• Ability to comply with Vituity - RCM policies and procedures.
• Ability to identify and problem solve challenges that may not be outlined in a manual or know when to seek assistance.
• Ability to perform tasks as directed by supervisor or manager.

Nice To Haves

• Experience in an office setting, preferably in an administrative or clerical role preferred.
• Experience with billing insurance claims preferred.
• Knowledge of billing systems.

Responsibilities

• Verifies and ensures documents for accuracy (i.e., refund checks, compares account notes/documentation, letters, addresses, etc.).
• Identifies any documents/files/accounts that may have an error/oversight/printing issues during processing.
• Notes in patient accounts all action; mailing or faxing and if fax confirmation received.
• Completes data entry and documentation in patient accounts and/or billing system(s).
• Provides documentation for accounts when requested or required.
• Processes, sorts, and routes incoming data.
• Performs other office support tasks, including but not limited to: data entry, correspondence, filing, printing, and faxing.
• Maintains a high level of customer service for our external and internal customers.

Benefits

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Generous paid time off starting 3-4 weeks’ annually
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees
• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED