Office Assistant

AGBO•Raleigh, NC

11d•Onsite

About The Position

The Office Assistant reports to the Manager, Operations and plays a central role in supporting the day-to-day activities of the Company as a member of the Operations team. This role encompasses general office operations, front desk coverage, events and hospitality support; always ensuring a first-class experience for staff and guests.

Requirements

1-2 years of experience in an office, front desk, reception, facilities, or administrative support role.
Familiarity with common office systems and equipment, Microsoft Suite, printers and copiers, conference room AV, building access and visitor management systems.
Strong customer service orientation and a professional, welcoming presence with employees, executives, guests, and vendors.
Highly organized and detail oriented, with the ability to manage multiple priorities and shifting needs throughout the day.
Proactive and resourceful; notices what needs attention and follows issues through to resolution.
Clear, professional written and verbal communication skills.
Discretion and sound judgment when working around confidential information and high-profile guests.
Availability for occasional early, late, or event-related hours as needed.

Nice To Haves

Experience in entertainment or a creative studio
Experience with supply ordering, inventory tracking, facilities ticketing.

Responsibilities

Prepare and maintain the office for daily employee, executive, and guest use, ensuring common areas, kitchens, conference rooms, and hospitality stations remain clean, stocked, organized, and ready throughout the day.
Manage office and kitchen inventory, including ordering, receiving, stocking, and organizing supplies and storage areas.
Accept, sort, and distribute mail, packages, and deliveries, and coordinate courier services as needed.
Provide a professional, hospitality focused experience by greeting and assisting employees, guests, and vendors, providing reception coverage as needed.
Conduct regular workplace walkthroughs to proactively identify cleanliness, safety, maintenance, stocking, and general office readiness needs.
Address light cleanup and workplace needs between janitorial visits, including spills, trash/recycling, dishwashers, restocking, and resetting shared spaces.
Identify maintenance, repair, or technical issues, perform basic troubleshooting when appropriate, and escalate to Janitorial, IT, Property Management, or outside vendors as needed.
Ensure conference rooms and shared spaces are meeting ready, including basic AV checks and troubleshooting.
Support the onboarding and offboarding of team members, including building access control and parking coordination.
Assist Operations Manager with FLS program audits and emergency preparedness.
Serve as an onsite point of contact for approved vendors and coordinate access for janitorial, maintenance, repair, delivery, and other service providers as directed.
Report building and workplace issues to property management and assist with tracking outstanding items through completion.
Assist Operations with meetings, office lunches, employee activities, and internal/external events.
Support event and meeting setup/breakdown.
Provide onsite support during events as needed and ensure spaces are cleaned, replenished, and reset following use.
Perform other duties as assigned.