Child Care Resource Connection Office Assistant

Community Action Partnership of San Luis Obispo•San Luis Obispo, CA

About The Position

The Community Action Partnership Child Care Resource Connection Office Assistant provides general clerical and administrative support to CCRC programs, helping program staff deliver timely services to clients. The role is currently based in the San Luis Obispo office and may be reassigned to the Paso Robles office based on operational needs. The position requires fluency in at least two languages, including one that supports the program and community served. Depending on the department, a valid California driver’s license, current DMV driving record, and proof of insurance may be required for job-related travel. Where driving is an essential job function, candidates must be at least 21 years old and have at least three years of driving experience. Reasonable accommodations will be considered in accordance with applicable laws. Duties may change, and the listed responsibilities are not comprehensive.

Requirements

Must be fluent in two or more languages, including at least one language that supports the needs of the program and community served.
Level I: Three years of education and/or experience performing general office duties.
Level I: Proficiency in office productivity software, including Microsoft Word and Excel or comparable applications such as Google Docs and Google Sheets.
Level II: Five years of education and/or experience performing general office duties.
Level II: At least six months of experience working with the CAPSLO Child Care Resource Connection.
Level II: Proficiency in office productivity software, including Microsoft Word and Excel or comparable applications such as Google Docs and Google Sheets.
Depending on department assignment, a valid California driver's license, current DMV driving record, and proof of insurance may be required for job-related travel.
For positions where driving is an essential function, candidates must be at least 21 years old and have a minimum of three years of driving experience.

Responsibilities

Greet visitors, respond to inquiries, and direct individuals to appropriate staff, departments, or resources.
Answer, screen, and route incoming telephone calls professionally and courteously.
Collect and record preliminary information from prospective clients and assist with routine information and referral inquiries.
Perform administrative and clerical duties such as data entry, filing, mail processing, copying, scanning, faxing, and maintaining electronic and paper records.
Assemble, prepare, distribute, and maintain program materials, forms, correspondence, and other office documents.
Maintain calendars, coordinate meetings, schedule appointments, and help prepare and distribute meeting agendas and minutes.
Create and distribute outreach and operational materials, including flyers, newsletters, brochures, and posters.
Support program-specific administrative functions and routine clerical tasks for assigned programs.
Keep office and reception areas clean, organized, and welcoming, and ensure brochures, supplies, and forms are stocked.
Process, distribute, and deliver incoming and outgoing mail, documents, packages, and correspondence, including routine interoffice deliveries.
Use office software, database systems, spreadsheets, and word processing applications to support daily operations.
Attend assigned staff meetings, trainings, workshops, conferences, and other meetings.
Provide translation and interpretation services when applicable.
Follow agency safety policies and procedures to maintain a safe environment for employees, clients, and visitors.
Perform other related duties and special projects as assigned.