Hourly Pooled - WyoOne ID Office, Office Assistant

University of Wyoming • Laramie, WY

11h • Onsite

About The Position

This position will help cover the WyoOne ID office during business hours along with other part time and full time staff. The office is open, Monday-Friday from 8am-5pm (or 7:30am-4:30pm during summer). The University of Wyoming is committed to creating a supportive and enriching workplace.

Requirements

• High School Diploma
• Customer service or data entry experience

Nice To Haves

• Some college education
• Excellent customer service skills - in person and on the phone.
• Extremely detail-oriented.
• Ability to multi-task.
• Experience with and/or ability to quickly learn office procedures and new computer software/hardware.
• Knowledge of Microsoft Office (Excel, Word, and Outlook in particular).
• Ability to keep confidentiality.
• Excellent problem solving skills.

Responsibilities

• Determine ID card eligibility for students, faculty/staff, spouse/dependents and other UW affiliated personnel.
• Create IDs and passport photos.
• Enter data into office-specific software.
• Troubleshoot issues with ID cards.
• Use cash register/credit card machine.
• Provide exceptional customer service to all individuals who come through our office.
• Assist with general office duties including, but not limited to, answering phones, greeting customers, record keeping, and organizing.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED