Office Assistant - Public Transportation

Fort Bend County • Rosenberg, TX

2d • $15 - $18 • Onsite

About The Position

Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!

Requirements

• High School Diploma/GED.
• 2 years job related work experience.
• Proven proficiency with both verbal and written communication skills.
• Strong computer skills including Excel, Microsoft Word.
• Organizational skills and the ability to complete multiple tasks a must.
• Strong interpersonal skills and the ability to deal effectively with the public, other employees, and elected officials.

Nice To Haves

• English/Spanish speaking preferred.

Responsibilities

• Answers, screens and forwards incoming phone calls while providing basic information when needed.
• Serves visitors by greeting, welcoming and directing them appropriately.
• Notifies company personnel of visitor arrival.
• Directs visitors by maintaining employee and inter-departmental directories.
• Maintains security by following procedures and controlling access by monitoring logbook, issuing visitor badges, and granting access through secured entrances.
• Receives and sorts daily mail/deliveries/couriers.
• Handles in-house and online ticket book sales and/or fare media.
• Verifies and issues receipts for payment received.
• Records receipts on deposit register.
• Requests change for the “change-fund” as needed.
• Assists with fare reconciliation.
• Prepares and submits daily ticket sale reports.
• Provides assistance for customers who have lost items while using our transit services.
• Accepts found items from multiple sources and maintains a log.
• Accurately matches found items against claims.
• Arranges shipping or in-person return of items to customer.
• Assists with entering accounts payable receivers or issuing accounts receivable invoices.
• Performs other clerical receptionist duties such as filing, copying, collating, faxing, etc.
• Daily contact with co-workers, employees in other departments, and the public in writing, in person or on the telephone to provide service, exchange, interpret or explain information, and provide instructions.
• Frequent contact with vendors, and outside agencies and/or organizations in person or on the telephone to interpret or explain information and exchange routine information.
• Participates in Activities and Duties Related to Emergency Management During a Local State of Disaster as Directed by Appropriate County Managers.

Benefits

• All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS).
• Full-time employees also enjoy a wide-range of great benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED